If you are trying to claim your FREE FEP for the ELEGOO 3d printers you purchased (Mars series /Saturn), please follow the steps below:
Step 1: Go to our Facebook page and click the LIKE button as the picture shown
Step 2: Send us an message via Facebook Messenger, click the frequently asked questions abou the FEP, then you will receive a link to claim the free gift.
Step 3: Submit your order number and your shipping info via the link, once our staff checked your information, we will arrange for your shipment as soon as possible.
Please be sure to enter the right information, otherwise we are not able to send you the package successfully.
One unit of printers can only apply once.
This promotion is only available for orders from our official channels which are ELEGOO.com, Amazon, AliExpress & MyMiniFactory. If you purchased the printer secondhand or from an unofficial 3rd party seller, we are not able to send you the gift.
If the gifts incurred tariffs or other expences during shipping (chances are very small), we will not be responsible for the payment.
Due to the coronavirus situation, there might be some delay during shipping comepares to usual times.