USER SUPPORT FOR NEPTUNE 2
User Support For Mars & Mars C
1.Click to Download
Latest Firmware V4.3.4-F2.13 (For C version motherboard)
2.Caution: Please make sure whether this firmware matches your printer, wrong update across different printers may turn it unusable. If you run into any problems with the firmware please contact our support team at 3dp@elegoo.com, we will try our best to help.
3.How to update:
Step 1 - Copy the files to the root directory of the USB flash drive
Step 2 - Insert the USB flash drive into the printer
Step 3 - Print the files on the printer to update, please following this order: .SH4 > .CBD > .logo > .bin > .txt
2.How to level the build platform
3.How to clean the resin vat after printing
4.How to replace Elegoo 04 version LCD on your resin printer
5.How to replace the motherboard
6.How to replace the touch screen
7.How to assemble the platform
8.ChiTu Slicer Setting Instruction
9.How to refresh machine parameters
10.How to replace the tempered film glass on the LCD screen
11.How to correct the "no authorization" error when updating the firmware
Click to Download
1. Offcial suggestions for ELEGOO resin on ELEGOO Printers:
ELEGOO Printers Resin Setting Sheet
2. Unofficial suggestions for most brands resin on ELEGOO Mars Seires Printers (Contributed by our community members):
TIPS
If you are unable to download the file directly from the links above, please try the following:
1. Login to your Google account.
2. Click "Save Shortcut to Drive" in the upper right corner of the file download page, and then click "My Drive". After selecting the appropriate folder, click "Add shortcut here" to save the file to your personal Google Drive.
3. Go to your personal drive, find the file you just saved, and click download from your personal drive.
User Support For Mars Pro
1.Click to Download
Latest Firmware V4.3.4-F2.14
2.Caution: Please make sure whether this firmware matches your printer, wrong update across different printers may turn it unusable. If you run into any problems with the firmware please contact our support team at 3dp@elegoo.com, we will try our best to help.
3.How to update:
Step 1 - Copy the files to the root directory of the USB flash drive
Step 2 - Insert the USB flash drive into the printer
Step 3 - Print the files on the printer to update, please following this order: .SH4 > .CBD > .logo > .bin > .txt
Click to Download
1. Offcial suggestions for ELEGOO resin on ELEGOO Printers:
ELEGOO Printers Resin Setting Sheet
2. Unofficial suggestions for most brands resin on ELEGOO Mars Seires Printers (Contributed by our community members):
TIPS
If you are unable to download the file directly from the links above, please try the following:
1. Login to your Google account.
2. Click "Save Shortcut to Drive" in the upper right corner of the file download page, and then click "My Drive". After selecting the appropriate folder, click "Add shortcut here" to save the file to your personal Google Drive.
3. Go to your personal drive, find the file you just saved, and click download from your personal drive.
User Support For Mars 2
1.Click to Download
Firmware V4.3.13-F2.23
Update log: Fixed the touch screen flash issue some may have.
Firmware V4.3.13-F2.19
2.Caution: Please make sure whether this firmware matches your printer, wrong update across different printers may turn it unusable. If you run into any problems with the firmware please contact our support team at 3dp@elegoo.com, we will try our best to help.
3.How to update:
Step 1 - Copy the files to the root directory of the USB flash drive
Step 2 - Insert the USB flash drive into the printer
Step 3 - Print the files on the printer to update, please following this order: .SH4 > .CBD > .logo > .bin > .txt
1. Offcial suggestions for ELEGOO resin on ELEGOO Printers:
ELEGOO Printers Resin Setting Sheet
2. Unofficial suggestions for most brands resin on ELEGOO Mars Seires Printers (Contributed by our community members):
TIPS
If you are unable to download the file directly from the links above, please try the following:
1. Login to your Google account.
2. Click "Save Shortcut to Drive" in the upper right corner of the file download page, and then click "My Drive". After selecting the appropriate folder, click "Add shortcut here" to save the file to your personal Google Drive.
3. Go to your personal drive, find the file you just saved, and click download from your personal drive.
User Support For Mars 2 Pro
1.Click to Download
Firmware V4.3.13-F2.23
Update log: Fixed the touch screen flash issue some may have.
Firmware V4.3.13-F2.19
2.Caution: Please make sure whether this firmware matches your printer, wrong update across different printers may turn it unusable. If you run into any problems with the firmware please contact our support team at 3dp@elegoo.com, we will try our best to help.
3.How to update:
Step 1 - Copy the files to the root directory of the USB flash drive
Step 2 - Insert the USB flash drive into the printer
Step 3 - Print the files on the printer to update, please following this order: .SH4 > .CBD > .logo > .bin > .txt
Click to Download
1. Offcial suggestions for ELEGOO resin on ELEGOO Printers:
ELEGOO Printers Resin Setting Sheet
2. Unofficial suggestions for most brands resin on ELEGOO Mars Seires Printers (Contributed by our community members):
TIPS
If you are unable to download the file directly from the links above, please try the following:
1. Login to your Google account.
2. Click "Save Shortcut to Drive" in the upper right corner of the file download page, and then click "My Drive". After selecting the appropriate folder, click "Add shortcut here" to save the file to your personal Google Drive.
3. Go to your personal drive, find the file you just saved, and click download from your personal drive.
User Support For Saturn
1.Latest Firmware: Click to download: V4.3.19
2.Firmware You Need to Update after Replacing The LCD: Click to download
How to replace the LCD: https://youtu.be/NJhucYuSjjk
3.Machine Parameters: Click to Download
*Caution: Please make sure whether this firmware matches your printer, wrong update across different printers may turn it unusable. If you run into any problems with the firmware please contact our support team at 3dp@elegoo.com with the batch number labeled at the bottom of the printer, we will try our best to help.
*How to update:
Step 1 - Copy the file to the root directory of the USB flash drive
Step 2 - Insert the USB flash drive into the printer
Step 3 - Print the file on the printer to update.
Click to Download
1. Offcial suggestions for ELEGOO resin on ELEGOO Printers:
ELEGOO Printers Resin Setting Sheet
2. Unofficial suggestions for most brands resin on ELEGOO Saturn Seires Printers (Contributed by our community members):
TIPS
If you are unable to download the file directly from the links above, please try the following:
1. Login to your Google account.
2. Click "Save Shortcut to Drive" in the upper right corner of the file download page, and then click "My Drive". After selecting the appropriate folder, click "Add shortcut here" to save the file to your personal Google Drive.
3. Go to your personal drive, find the file you just saved, and click download from your personal drive.
User Support For 3D Printers
1. Offcial suggestions for ELEGOO resin on ELEGOO Printers: Spreadsheet
2. Unofficial suggestions for most brands resin on ELEGOO Mars Seires Printers (Contributed by our community members): Spreadsheet
3. Unofficial suggestions for most brands resin on ELEGOO Saturn Seires Printers (Contributed by our community members): Spreadsheet
Click to Download:
