Warranty Timeline
| Models | Parts List | Warranty Period | |
|---|---|---|---|
| 3D Printing Related Products | Neptune 2 / 2D / 2S / X /3 / 3 Pro / 3 Plus / 3 Max |
Main Parts of the Machine (nozzle and build plate sheet Excluded) | 12 Months |
| Mars / Mars Pro / Mars C | LCD Screen | 3 Months | |
| Other Main Parts of the Machine (FEP&Tools Excluded) | 12 Months | ||
|
Mars 2 / 2 Pro/ 3 / 3 Pro Saturn / Saturn S / Saturn 2 / Saturn 8K |
LCD Screen | 6 Months | |
| Other Main Parts of the Machine (FEP&Tools Excluded) | 12 Months | ||
| Jupiter | LCD Screen | 3 Months | |
| Other Main Parts of the Machine (FEP&Tools Excluded) | 12 Months | ||
|
Mercury Mercury Plus V1.0 / V2.0 Mercury X / XS Bundle |
Main Parts of the Machine (Tools Excluded) | 12 Months | |
| PHECDA LASER ENGRAVER & CUTTER- 10w/20W | Main Parts | PCB, Motor, Laser head, Power Adapter | 12 Months |
| Other Parts① | Fans | 6 Months | |
| Other Parts② | Synchronous belt, motor connection line, laser connection line | Three Months | |
| Consumables and Other attached | Power cord, USB cable, Engraving Material (filter cartridge, wood board, stainless steel sheet, leather, etc.), user manual, packaging, tools (hexagonal wrench, open-end wrench), etc. | No warranty | |
| Arduino Kits, Robot Kits & Component Kits | All | All | 12 Months |