Warranty Timeline

Models Parts List Warranty Period
3D Printing Related Products Neptune 2 / 2D / 2S / X
/3 / 3 Pro / 3 Plus / 3
Max
Main Parts of the Machine (nozzle and build plate sheet Excluded) 12 Months
Mars / Mars Pro / Mars C LCD Screen 3 Months
Other Main Parts of the Machine (FEP&Tools Excluded) 12 Months
Mars 2 / 2 Pro/ 3 / 3 Pro
Saturn / Saturn S /
Saturn 2 / Saturn 8K
LCD Screen 6 Months
Other Main Parts of the Machine (FEP&Tools Excluded) 12 Months
Jupiter LCD Screen 3 Months
Other Main Parts of the Machine (FEP&Tools Excluded) 12 Months
Mercury
Mercury Plus V1.0 / V2.0
Mercury X / XS Bundle
Main Parts of the Machine (Tools Excluded) 12 Months
PHECDA LASER ENGRAVER & CUTTER- 10w/20W Main Parts PCB, Motor, Laser head, Power Adapter 12 Months
Other Parts① Fans 6 Months
Other Parts② Synchronous belt, motor connection line, laser connection line Three Months
Consumables and Other attached Power cord, USB cable, Engraving Material (filter cartridge, wood board, stainless steel sheet, leather, etc.), user manual, packaging, tools (hexagonal wrench, open-end wrench), etc. No warranty
Arduino Kits, Robot Kits & Component Kits All All 12 Months