Where We Ship

Orders placed on ELEGOO official website can be shipped to the following countries and regions:

Shipping Area Shipping To Shipping From Estimated Delivery Time
In-stock Product Pre-owned Product Pre-order Product
North America the United States the United States 3-7 workdays 4-8 workdays We will ship the product according to the estimated delivery time on the page, after shipment, it takes 3-7 workdays for delivery.
Canada Canada
Asia Pacific Australia Australia
Japan Japan
Europe
England, Scotland, Wales, Northern Ireland, Isle of Man, Jersey, Guernsey
 the United Kingdom
Germany EU warehouse 2-5 workdays 3-7 workdays We will ship the product according to the estimated delivery time on the page, after shipment, it will take several workdays for delivery, similar to the Normal Product.
Austria, Belgium, CzechRepublic, Denmark, Hungary, Italy, Luxembourg, Netherlands, Poland, Slovakia, Slovenia, Sweden 3-7 workdays 4-8 workdays
Estonia, Ireland, Latvia, Lithuania, France, Romania 4-8 workdays 5-9 workdays
Bulgaria, Croatia, Finland, Portugal, Spain 5-9 workdays 6-10 workdays
Greece, Malta 6-10 workdays 7-11 workdays
Cyprus, Norway, Switzerland 7-15 workdays 8-16 workdays

1. Once the package has been dispatched, please promptly monitor its status. If you encounter any of the following situations, please contact us immediately to prevent exceeding the logistics channel's tracing period: the package status remains unchanged for over 7 days, or if the package has been signed for but not received by you.
2. Upon receiving the goods, please ensure that the order is complete and undamaged. For any logistics inquiries, feel free to reach out to us without delay.

Contact Information:
A. If you have opted for Worry-Free Delivery, you will receive an email from Seel. In case of lost, stolen, or damaged products due to logistics issues, please report these concerns via the Seel email or seek assistance by contacting them.
B. If you have not chosen Worry-Free Delivery, you can contact us at info@elegoo.com. We will coordinate with the logistics company to verify the situation and assist you in filing a claim if necessary.