Update Notice on Centauri Carbon

Dear Centauri Carbon Users,

Thank you for your continued support for Centauri Carbon since its launch. We have received positive feedback on its user-friendliness, printing speed and quality; Additionally, the multicolor add-on has been highly anticipated. Based on recent feedback, we hereby share with you the following updates. 

Since last year, our engineering team has been working on multicolor printing for Centauri Carbon. Due to some limitation of the hardware, so far the developing multicolor system has not yet delivered a performance that meets our expectation. And we cannot guarantee a release date for the multicolor system so far.

We understand this news may disappoint our Centauri Carbon users. To express our sincere appreciation for your trust and understanding, we are providing the following exclusive benefit for users who have already purchased the Centauri Carbon: 

• Option A: A $50 coupon (valid for 3 months, for filament order on Elegoo official store over $100)
• Option B: A 365-day warranty extension for your Centauri Carbon (excluding consumable parts)
• Option C: An $80 USD coupon applicable to your purchase of Centauri Carbon 2 Combo (to be released in Q1, 2026)

You can claim one benefit from the list above by submitting your information via https://www.elegoo.com/pages/cc1-offer from November 10, 2025 to January 31, 2026.

Once again, thank you for being part of the ELEGOO community. Your feedback and support continuously inspire us to innovate and improve, and feel free to get in touch with us through https://www.elegoo.com/pages/contact-us

Warm regards,

The ELEGOO Team