Shipping Policy

Frequently Asked questions

1

3-7 Days (7-14 business days under the impact of the Covid 19 pandemic or during promotion/holiday seasons)

2

United States(50 of 62 states), Australia, Austria, Belgium, Cyprus, Czechia, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden

PS: Some products are available for sale in the UK (EU does not include the UK, when available for the UK, it will be displayed separately with "UK" as an option)

3

If you purchase directly from our website, we will ship the products from our local warehouses in the US and EU via our cooperated carriers.If you purchase from Amazon by click the "Buy on Amazon" button on the product pages, Amazon will choose the carrier for the delivery.

4

Unfortunately, we cannot change the shipment once the product is shipped. 

5

Please contact our customer support team via this link.

6

We try to make sure all your items reach you at the same time. Sometimes our products are not always sent together since different shipping options can be used, depending on the product. Once an item has been shipped, you will receive a shipment notification email.