USER SUPPORT FOR NEPTUNE 2&2D&2S
Motherboard and machine structure diagram open source file
Neptune 2 & 2D & 2S: Click to download - link 1
Neptune 2 & 2D & 2S: Click to download - link 2 - Google Drive
Neptune 2&2D&2S:
1. Neptune 2&2D&2S Firmware Update Notes-link 1 or link 2 - Google Drive (*must read*)
3. Extension- Auto_Leveling - link 1 or link 2 - Google Drive
4. Extension- Mesh Bed Leveling - link 1 or link 2 - Google Drive
5. Extension- WIFI Module -link 1 or link 2 - Google Drive
Software Updates:
1. ELEGOO Cura for MAC: Click to download - link 1 or link 2 - Google Drive
2. ELEGOO Cura for Windows: Click to download - link 1 or link 2 - Google Drive
Software Tutorials:
1. User's Guide: Click to view -link 1 or link 2 - Google Drive
2. Mac Installation Tutorial: Click to view
3. Online Printing Tutorials: Click to download-link 1 or link 2 - Google Drive
User Manual
English Version:
1. Neptune 2 & 2S: Click to view-link 1 or link 2 - Google Drive
2. Neptune 2D: Click to view-link 1 or link 2 - Google Drive
Japanese Version:
1. Neptune 2 & 2S: Click to view-link 1 or link 2 - Google Drive
Assembly Tutorial Videos
1. Neptune 2: Click to view
2. Neptune 2S: Click to view
3. Neptune 2D: Click to view
Accessory Replacement Videos
How to replace the Nozzle Assemnly: Click to view
Test the Gcode File
EN2_The Buddha.gcode: Click to download-link 1 or link 2 - Google Drive
Troubleshooting Videos
Base deformation repair method: Click to view
Model Gallery: Click to view and download
Neptune 2 & 2S CE Certification:
NEPTUNE 2 CstarUL18C03 CE Certificate
NEPTUNE 2 CstarUL18C03D CE-MD test report
NEPTUNE 2 CstarUL18C03E CE-EMC test report
NEPTUNE 2 CstarUL18C03L CE-LVD test report
Or download CE certification from Google Drive
TIPS
If you are unable to download the file directly from the links above, please try the following:
1. Login to your Google account.
2. Click "Save Shortcut to Drive" in the upper right corner of the file download page, and then click "My Drive". After selecting the appropriate folder, click "Add shortcut here" to save the file to your personal Google Drive.
3. Go to your personal drive, find the file you just saved, and click download from your personal drive.
User Support For Neptune X
Neptune X:
2. Extension- Auto_Leveling- link 1 or link 2 - Google Drive
3. Extension- Mesh Bed Leveling-link 1 or link 2 - Google Drive
Software Updates:
1. ELEGOO Cura for MAC: Click to download - link 1 or link 2 - Google Drive
2. ELEGOO Cura for Windows: Click to download - link 1 or link 2 - Google Drive
Software Tutorials:
1. User's Guide: Click to view-link 1 or link 2 - Google Drive
2. Mac Installation Tutorial: Click to view
3. Online Printing Tutorials: Click to download-link 1 or link 2 - Google Drive
User Manual
English Version: Neptune X- Click to view-link 1 or link 2 - Google Drive
Japanese Version: Neptune X-Click to view-link 1 or link 2 - Google Drive
Assembly Tutorial Videos: Neptune X: Click to view
Accessory Replacement Videos
How to replace the Nozzle Assemnly: Click to view
Test the Gcode File
EN2_The Buddha.gcode: Click to download-link 1 or link 2 - Google Drive
ELEGOO Neptune X : TF Card Files-link 1 Or link 2 - Google Drive
Model Gallery: Click to view and download
TIPS
If you are unable to download the file directly from the links above, please try the following:
1. Login to your Google account.
2. Click "Save Shortcut to Drive" in the upper right corner of the file download page, and then click "My Drive". After selecting the appropriate folder, click "Add shortcut here" to save the file to your personal Google Drive.
3. Go to your personal drive, find the file you just saved, and click download from your personal drive.
User Support For Neptune 3
Neptune 3:
1. Neptune 3 Firmware Update Notes-link 1 or link 2 - Google Drive (*must read*)
Software Updates:
1. ELEGOO Cura for MAC: Click to download - link 1 or link 2 - Google Drive
2. ELEGOO Cura for Windows: Click to download - link 1 or link 2 - Google Drive
Software Tutorials:
1. User's Guide: Click to view-link 1 or link 2 - Google Drive
2. Mac Installation Tutorial: Click to view
3. Online Printing Tutorials: Click to download-link 1 or link 2 - Google Drive
User Manual:
1. English Version: Neptune 3-Click to view-link 1 or link 2 - Google Drive
2. Japanese Version: Neptune 3-Click to view-link 1 or link 2 - Google Drive
Assembly Tutorial Videos: Neptune 3- Click to view
Accessory Replacement Videos:
1. NEP3-Replace the nozzle: Click to view
2. NEP3-Replace the PTFE tube: Click to view
ELEGOO Neptune 3: TF Card Files-link 1 Or link 2 - Google Drive
Common machine faults and solutions
NEP3-No response after booting: Click to view
Machine debugging video
1. NEP3-All axises debugging: Click to view
2. NEP3-X-axis cantilever debugging: Click to view
Model Gallery: Click to view and download
TIPS
If you are unable to download the file directly from the links above, please try the following:
1. Login to your Google account.
2. Click "Save Shortcut to Drive" in the upper right corner of the file download page, and then click "My Drive". After selecting the appropriate folder, click "Add shortcut here" to save the file to your personal Google Drive.
3. Go to your personal drive, find the file you just saved, and click download from your personal drive.
User Support For Neptune 3 PRO
Neptune 3 Pro:
1.Neptune 3 Pro Firmware Update Instructions-link 1 or link 2 - Google Drive(*must read*)
1. ELEGOO Cura for MAC: Click to download - link 1 or link 2 - Google Drive
2. ELEGOO Cura for Windows: Click to download - link 1 or link 2 - Google Drive
ELEGOO Neptune 3 Pro: TF Card Files-link 1 Or link 2 - Google Drive
Model Gallery: Click to view and download
Neptune 3 Pro CE Certification:
NEPTUNE 3 CstarVF07C01 CE Certificate Certificate
NEPTUNE 3 CstarVF07C01M CE-MD test report
NEPTUNE 3 CstarWF07C01E CE-EMC test report
NEPTUNE 3 CstarWF07C01L CE-LVD test report
Or download CE certification from Google Drive
TIPS
If you are unable to download the file directly from the links above, please try the following:
1. Login to your Google account.
2. Click "Save Shortcut to Drive" in the upper right corner of the file download page, and then click "My Drive". After selecting the appropriate folder, click "Add shortcut here" to save the file to your personal Google Drive.
3. Go to your personal drive, find the file you just saved, and click download from your personal drive.
User Support For Neptune 3 Plus
Neptune 3 Plus:
1. ELEGOO Cura for MAC: Click to download - link 1 or link 2 - Google Drive
2. ELEGOO Cura for Windows: Click to download - link 1 or link 2 - Google Drive
ELEGOO Neptune 3 Plus: TF Card Files - link 1 Or link 2 - Google Drive
Model Gallery: Click to view and download
Neptune 3 Plus CE Certification:
NEPTUNE 3 PLUS CstarVF07C01 CE Certificate
NEPTUNE 3 PLUS CstarVF07C01M CE-MD test report
NEPTUNE 3 PLUS CstarWF07C01E CE-EMC test report
NEPTUNE 3 PLUS CstarWF07C01L CE-LVD test report
Or download CE certification from Google Drive
TIPS
If you are unable to download the file directly from the links above, please try the following:
1. Login to your Google account.
2. Click "Save Shortcut to Drive" in the upper right corner of the file download page, and then click "My Drive". After selecting the appropriate folder, click "Add shortcut here" to save the file to your personal Google Drive.
3. Go to your personal drive, find the file you just saved, and click download from your personal drive.
User Support For Neptune 3 Max
Neptune 3 Max:
1. ELEGOO Cura for MAC: Click to download - link 1 or link 2 - Google Drive
2. ELEGOO Cura for Windows: Click to download - link 1 or link 2 - Google Drive
ELEGOO Neptune 3 Max: TF Card Files-link 1 Or link 2 - Google Drive
Model Gallery: Click to view and download
Neptune 3 Max CE Certification:
NEPTUNE 3 MAX CstarVF07C01 CE Certificate
NEPTUNE 3 MAX CstarVF07C01M CE-MD test report
NEPTUNE 3 MAX CstarWF07C01E CE-EMC test report
NEPTUNE 3 MAX CstarWF07C01L CE-LVD test report
Or download CE certification from Google Drive
TIPS
If you are unable to download the file directly from the links above, please try the following:
1. Login to your Google account.
2. Click "Save Shortcut to Drive" in the upper right corner of the file download page, and then click "My Drive". After selecting the appropriate folder, click "Add shortcut here" to save the file to your personal Google Drive.
3. Go to your personal drive, find the file you just saved, and click download from your personal drive.
User Support For Neptune 4
1. ELEGOO Cura for MAC: Click to download - link 1 or link 2 - Google Drive
2. ELEGOO Cura for Windows: Click to download - link 1 or link 2 - Google Drive
Click to download:
English Version: USB Drive Files-link 1 Or link 2 - Google Drive
Chinese Version: USB Drive Files-link 1 Or link 2 - Google Drive
Model Gallery: Click to view and download
Neptune 4 CE Certification:
Neptune 4 CstarXE23C02 CE Certificate
Neptune 4 CstarXE23C02E CE-EMC test report
Neptune 4 CstarXE23C02L CE-LVD test report
Neptune 4 CstarXE23C02M CE-MD test report
Or download CE certification from Google Drive
TIPS
If you are unable to download the file directly from the links above, please try the following:
1. Login to your Google account.
2. Click "Save Shortcut to Drive" in the upper right corner of the file download page, and then click "My Drive". After selecting the appropriate folder, click "Add shortcut here" to save the file to your personal Google Drive.
3. Go to your personal drive, find the file you just saved, and click download from your personal drive.
User Support For Neptune 4 Pro
Neptune 4 Pro:
Firmware: click to download-link 1 or link 2-Google Drive
Tips: Re-leveling is required after updating the firmware.
1. ELEGOO Cura for MAC: Click to download - link 1 or link 2 - Google Drive
2. ELEGOO Cura for Windows: Click to download - link 1 or link 2 - Google Drive
Click to download:
English Version: USB Drive Files-link 1 Or link 2 - Google Drive
Chinese Version: USB Drive Files-link 1 Or link 2 - Google Drive
1. NEPTUNE 4 Pro: Assembly Tutorial
2. How to replace the heating rod and thermistor?
3. NEPTUNE 4/ PRO: Remote control(Network connection)
4. How to finetune the Z-axis offset when the first layer
5. How to do Auxiliary leveling if the nozzle is far away from the hot bed?
6. How to maintain the printer?
7. How to replace the motherboard?
8. How to replace the Throat Tube Cooling Fan
9. How to replace the cooling fans(model)?
10. Neptune 4 Pro: Assembly Tutorial (French)
11. Update Firmware by USB(Only work if the motherboard/ touch screen can't work)
Model Gallery: Click to view and download
Neptune 4 Pro CE Certification:
Neptune 4 Pro CstarXE23C02 CE Certificate
Neptune 4 Pro CstarXE23C02E CE-EMC test report
Neptune 4 Pro CstarXE23C02L CE-LVD test report
Neptune 4 Pro CstarXE23C02M CE-MD test report
Or download CE certification from Google Drive
TIPS
If you are unable to download the file directly from the links above, please try the following:
1. Login to your Google account.
2. Click "Save Shortcut to Drive" in the upper right corner of the file download page, and then click "My Drive". After selecting the appropriate folder, click "Add shortcut here" to save the file to your personal Google Drive.
3. Go to your personal drive, find the file you just saved, and click download from your personal drive.
User Support For Mercury
Mercury: Click to download-link 1 or llink 2 - Google Drive
TIPS
If you are unable to download the file directly from the links above, please try the following:
1. Login to your Google account.
2. Click "Save Shortcut to Drive" in the upper right corner of the file download page, and then click "My Drive". After selecting the appropriate folder, click "Add shortcut here" to save the file to your personal Google Drive.
3. Go to your personal drive, find the file you just saved, and click download from your personal drive.
User Support For Mercury Plus
Mercury Plus: Click to download-link 1 or link 2 - Google Drive
Mercury Plus 2.0: Click to download-link 1 or link 2 - Google Drive
Click to Watch: How to replace the motherboard
TIPS
If you are unable to download the file directly from the links above, please try the following:
1. Login to your Google account.
2. Click "Save Shortcut to Drive" in the upper right corner of the file download page, and then click "My Drive". After selecting the appropriate folder, click "Add shortcut here" to save the file to your personal Google Drive.
3. Go to your personal drive, find the file you just saved, and click download from your personal drive.
User Support For Mercury X & XS Bundle
Mercury X: Click to download-link 1 or link 2 - Google Drive
Mercury XS: English version-link 1 or link 2 - Google Drive
Mercury XS: Japanese version-link 1 or link 2 - Google Drive
Mercury X & XS: CE Certification-link 1 or link 2 - Google Drive
TIPS
If you are unable to download the file directly from the links above, please try the following:
1. Login to your Google account.
2. Click "Save Shortcut to Drive" in the upper right corner of the file download page, and then click "My Drive". After selecting the appropriate folder, click "Add shortcut here" to save the file to your personal Google Drive.
3. Go to your personal drive, find the file you just saved, and click download from your personal drive.
User Support For Mars & Mars C
1.Click to Download
Mars:
Firmware for A version motherboard: V4.2.20.3_LCDE 1440X2560 F2.9-link 1 or link 2 - Google Drive
Firmware for B version motherboard: V4.2.20.3_LCDM 1440X2560 F2.9-link 1 or link 2 - Google Drive
Latest Firmware V4.4.3-F2.13-link 1 or link 2 - Google Drive (Only for C version motherboard)
Update log: ①Hanging printing: Mainly fixed the problem of [when Z is set to zero and the offset is a positive value, the platform will not return to zero when the model is printed, and print directly in the air] ② Delay of turning off the lights on the first layer: Mainly fixes the problem of [the parameter value of "light off delay at bottom layer" is set in the model slice, and the first layer takes effect when printing] ③ Compatible with Chitubox Pro and Chitubox 1.9.0
Mars C: Latest Firmware V4.4.1-F2.14-link 1 or link 2 - Google Drive Update log: Compatible with Chitubox Pro and Chitubox 1.9.0
2.Caution: Please make sure whether this firmware matches your printer, wrong update across different printers may turn it unusable. If you run into any problems with the firmware please contact our support team at 3dp@elegoo.com, we will try our best to help.
PS: How to distinguish Mars three different motherboard models: Click to view
3.How to update:
①Usually, you only need to update the files in the firmware file and copy the files to the root directory of the disk
②Insert the U disk into the printer
③Restart the machine, the update file .SH4 will be updated automatically, after the successful update there will be a beeping sound and restart the machine
④Print the remaining files to be updated on the printer in the following order: .CBD > .txt ⑤When the touch screen displays an error, please print the .bin and .logo file.
PS: After printing all the firmware files, you need to restart the machine to make the new firmware take effect.
Caution: The.SH4 file will be automatically updated after restarting the machine in the shutdown state. Please do not update repeatedly to avoid being prompted "Same Firmware already exists!"
Click to Watch
1. How to replace the FEP film
2. How to level the build platform
3. How to clean the resin vat after printing
4. How to replace Elegoo 04 version LCD on your resin printer
5. How to replace the motherboard
6. How to replace the touch screen
7. How to assemble the platform
8. ChiTu Slicer Setting Instruction
9. How to refresh machine parameters
10. How to replace the tempered film glass on the LCD screen
11. How to correct the "no authorization" error when updating the firmware
12. How to replace C version motherboard
Click to Download:
USB Drive Files (Manual & Slicing Software included)-link 1 or link 2 - Google Drive
1. Offcial suggestions for ELEGOO resin on ELEGOO Printers:
ELEGOO Printers Resin Setting Sheet
2. Unofficial suggestions for most brands resin on ELEGOO Mars Seires Printers (Contributed by our community members):
TIPS
If you are unable to download the file directly from the links above, please try the following:
1. Login to your Google account.
2. Click "Save Shortcut to Drive" in the upper right corner of the file download page, and then click "My Drive". After selecting the appropriate folder, click "Add shortcut here" to save the file to your personal Google Drive.
3. Go to your personal drive, find the file you just saved, and click download from your personal drive.
User Support For Mars Pro
1.Click to Download
Latest Firmware V4.4.3-F2.14-link 1 or link 2 - Google Drive
Update log: ①Hanging printing: Mainly fixed the problem of [when Z is set to zero and the offset is a positive value, the platform will not return to zero when the model is printed, and print directly in the air] ② Delay of turning off the lights on the first layer: Mainly fixes the problem of [the parameter value of "light off delay at bottom layer" is set in the model slice, and the first layer takes effect when printing] ③ Compatible with Chitubox Pro and Chitubox 1.9.0
2.Caution: Please make sure whether this firmware matches your printer, wrong update across different printers may turn it unusable. If you run into any problems with the firmware please contact our support team at 3dp@elegoo.com, we will try our best to help.
3.How to update:
①Usually, you only need to update the files in the firmware file and copy the files to the root directory of the disk
②Insert the U disk into the printer
③Restart the machine, the update file .SH4 will be updated automatically, after the successful update there will be a beeping sound and restart the machine
④Print the remaining files to be updated on the printer in the following order: .CBD > .txt ⑤When the touch screen displays an error, please print the .bin and .logo file.
PS: After printing all the firmware files, you need to restart the machine to make the new firmware take effect.
Caution: The.SH4 file will be automatically updated after restarting the machine in the shutdown state. Please do not update repeatedly to avoid being prompted "Same Firmware already exists!"
Click to Watch
1. How to replace the LCD screen
2. How to replace the Z axis motor
3. How to replace the ventilation fan
4. How to replace the FEP film
5. How to level the build plate
6. How to replace the motherboard
7. How to reset Z-zero position
8. How to replace the touch screen
9. How to lubricate the Z axis
10. How to replace the limit switch
11. How to improve Z-axis compression by reset Z-zero position
12. How to replace the Linear Rail and the Slider
Click to Download
USB Drive Files (Manual & Slicing Software included)-link 1 or link 2 - Google Drive
1. Offcial suggestions for ELEGOO resin on ELEGOO Printers:
ELEGOO Printers Resin Setting Sheet
2. Unofficial suggestions for most brands resin on ELEGOO Mars Seires Printers (Contributed by our community members):
CE Certification:
MARS PRO CstarUI28C02 CE Remark
MARS PRO CstarUI28C02E CE-EMC Test Report
MARS PRO CstarUI28C02L CE-LVD Test Report
MARS PRO CstarUI28C02M CE-MD test report
Or download CE certification from Google Drive
TIPS
If you are unable to download the file directly from the links above, please try the following:
1. Login to your Google account.
2. Click "Save Shortcut to Drive" in the upper right corner of the file download page, and then click "My Drive". After selecting the appropriate folder, click "Add shortcut here" to save the file to your personal Google Drive.
3. Go to your personal drive, find the file you just saved, and click download from your personal drive.
User Support For Mars 2
1.Click to Download
Firmware V4.4.3-c2_LCDC/1620X2560 /F9.25-link 1 or link 2 - Google Drive
12/23/2021 Update log: ①Fix the potential hidden problem of excess cured resin due to abnormal screen background light exposure during printing. ②Compatible with Chitubox Pro and Chitubox 1.9.0
Firmware V4.4.3-F9.23-link 1 or link 2 - Google Drive
Firmware V4.3.13-F2.23-link 1 or link 2 - Google Drive
Firmware V4.3.13-F2.19-link 1 or link 2 - Google Drive
2.Caution: Please make sure whether this firmware matches your printer, wrong update across different printers may turn it unusable. If you run into any problems with the firmware please contact our support team at 3dp@elegoo.com, we will try our best to help.
3.How to update:
①Usually, you only need to update the files in the firmware file and copy the files to the root directory of the disk
②Insert the U disk into the printer
③Restart the machine, the update file .SH4 will be updated automatically, after the successful update there will be a beeping sound and restart the machine
④Print the remaining files to be updated on the printer in the following order: .CBD > .txt ⑤When the touch screen displays an error, please print the .bin and .logo file.
PS: After printing all the firmware files, you need to restart the machine to make the new firmware take effect.
Caution: The.SH4 file will be automatically updated after restarting the machine in the shutdown state. Please do not update repeatedly to avoid being prompted "Same Firmware already exists!"
1. Offcial suggestions for ELEGOO resin on ELEGOO Printers:
ELEGOO Printers Resin Setting Sheet
2. Unofficial suggestions for most brands resin on ELEGOO Mars Seires Printers (Contributed by our community members):
TIPS
If you are unable to download the file directly from the links above, please try the following:
1. Login to your Google account.
2. Click "Save Shortcut to Drive" in the upper right corner of the file download page, and then click "My Drive". After selecting the appropriate folder, click "Add shortcut here" to save the file to your personal Google Drive.
3. Go to your personal drive, find the file you just saved, and click download from your personal drive.
User Support For Mars 2 Pro
1.Click to Download
Firmware V4.4.3-c2_LCDC/1620X2560 /F9.25-link 1 or link 2 - Google Drive
12/23/2021 Update log:
①Fix the potential hidden problem of excess cured resin due to abnormal screen background light exposure during printing. ②Compatible with Chitubox Pro and Chitubox 1.9.0
Firmware V4.4.3-F9.23-link 1 or link 2 - Google Drive
Firmware V4.3.13-F2.23-link 1 or link 2 - Google Drive
Firmware V4.3.13-F2.19-link 1 or link 2 - Google Drive
2.Caution: Please make sure whether this firmware matches your printer, wrong update across different printers may turn it unusable. If you run into any problems with the firmware please contact our support team at 3dp@elegoo.com, we will try our best to help.
3.How to update:
①Usually, you only need to update the files in the firmware file and copy the files to the root directory of the disk
②Insert the U disk into the printer
③Restart the machine, the update file .SH4 will be updated automatically, after the successful update there will be a beeping sound and restart the machine
④Print the remaining files to be updated on the printer in the following order: .CBD > .txt ⑤When the touch screen displays an error, please print the .bin and .logo file.
PS: After printing all the firmware files, you need to restart the machine to make the new firmware take effect.
Caution: The.SH4 file will be automatically updated after restarting the machine in the shutdown state. Please do not update repeatedly to avoid being prompted "Same Firmware already exists!"
Click to Download
USB Drive Files (Manual & Slicing Software included)-link 1 or link 2 - Google Drive
1. Offcial suggestions for ELEGOO resin on ELEGOO Printers:
ELEGOO Printers Resin Setting Sheet
2. Unofficial suggestions for most brands resin on ELEGOO Mars Seires Printers (Contributed by our community members):
TIPS
If you are unable to download the file directly from the links above, please try the following:
1. Login to your Google account.
2. Click "Save Shortcut to Drive" in the upper right corner of the file download page, and then click "My Drive". After selecting the appropriate folder, click "Add shortcut here" to save the file to your personal Google Drive.
3. Go to your personal drive, find the file you just saved, and click download from your personal drive.
User Support For Mars 3
1. Click to Download
Firmware V4.5.0-1.0-e13_LCDE1_4098X2560_F21.30-link 1 or link 2 - Google Drive
4/16/2022 Update log: Fix the potential hidden problem of excess cured resin due to abnormal screen background light exposure during printing.
Firmware V4.5.0-1.0-e13_LCDE1_4098X2560_F21.28-link 1 or link 2 - Google Drive
Update log: ①Fixed a bug that caused the platform to move up and down due to file errors; ②Compatible with Chitubox 1.9.0 and chitubox Pro.
Firmware V4.4.3-e3_LCDE1_4098X2560_F21.28-link 1 or link 2 - Google Drive
Update log: ①Fix the potential hidden problem of excess cured resin due to abnormal screen background light exposure during printing. ②Compatible with Chitubox Pro and Chitubox 1.9.0
2. Caution: Please make sure whether this firmware matches your printer, wrong update across different printers may turn it unusable. If you run into any problems with the firmware please contact our support team at 3dp@elegoo.com, we will try our best to help.
3. How to update:
①Usually, you only need to update the files in the firmware file and copy the files to the root directory of the disk
②Insert the U disk into the printer
③Restart the machine, the update file .LCD will be updated automatically, after the successful update there will be a beeping sound and restart the machine
④Print the remaining files to be updated on the printer in the following order: .RBF > .txt ⑤When the touch screen displays an error, please print the .bin and .logo file.
PS: After printing all the firmware files, you need to restart the machine to make the new firmware take effect.
Caution: The .LCD file will be automatically updated after restarting the machine in the shutdown state. Please do not update repeatedly to avoid being prompted "Same Firmware already exists!"
Offcial suggestions for ELEGOO resin on ELEGOO Printers:
ELEGOO Printers Resin Setting Sheet
Open source files: Click to download
Certification: Click to view
TIPS
If you are unable to download the file directly from the links above, please try the following:
1. Login to your Google account.
2. Click "Save Shortcut to Drive" in the upper right corner of the file download page, and then click "My Drive". After selecting the appropriate folder, click "Add shortcut here" to save the file to your personal Google Drive.
3. Go to your personal drive, find the file you just saved, and click download from your personal drive.
User Support For Mars 3 Pro
Click to download:
Firmware V4.5.0-1.0-e21_LCDM21_4098X2560_F23.32-link 1 or link 2 - Google Drive
Update log: Fix the potential hidden danger of touch failure during the use of the touch screen.
2. Caution:Please make sure whether this firmware matches your printer, wrong update across different printers may turn it unusable. If you run into any problems with the firmware please contact our support team at 3dp@elegoo.com, we will try our best to help.
3. How to update:①Usually, you only need to update the files in the firmware file and copy the files to the root directory of the disk
②Insert the U disk into the printer
③Restart the machine, the update file .LCD will be updated automatically, after the successful update there will be a beeping sound and restart the machine
④Print the remaining files to be updated on the printer in the following order: .CBD > .txt ⑤When the touch screen displays an error, please print the .bin file.
PS:After printing all the firmware files, you need to restart the machine to make the new firmware take effect.
Caution:The .LCD file will be automatically updated after restarting the machine in the shutdown state. Please do not update repeatedly to avoid being prompted "Same Firmware already exists!"
Offcial suggestions for ELEGOO resin on ELEGOO Printers: ELEGOO Printers Resin Setting Sheet
TIPS
If you are unable to download the file directly from the links above, please try the following:
1. Login to your Google account.
2. Click "Save Shortcut to Drive" in the upper right corner of the file download page, and then click "My Drive". After selecting the appropriate folder, click "Add shortcut here" to save the file to your personal Google Drive.
3. Go to your personal drive, find the file you just saved, and click download from your personal drive.
User Support For Mars 4 DLP
Mac OS System: Click to download-link 1 or link 2-Google Drive
Windows64-bit System: Click to download-link 1 or link 2-Google Drive
Slicing Software Activation Guide: Click to download-link 1 or link 2-Google Drive
Video Tutorial: Beginners' Guide to Tango Elegoo Edition
Offcial suggestions for ELEGOO resin on ELEGOO Printers: ELEGOO Printers Resin Setting Sheet
1. Test Model: Click to download-link 1 or link 2-Google Drive
2. Pre-sliced Test Model: Click to download-link 1 or link 2-Google Drive
TIPS
If you are unable to download the file directly from the links above, please try the following:
1. Login to your Google account.
2. Click "Save Shortcut to Drive" in the upper right corner of the file download page, and then click "My Drive". After selecting the appropriate folder, click "Add shortcut here" to save the file to your personal Google Drive.
3. Go to your personal drive, find the file you just saved, and click download from your personal drive.
User Support For Mars 4 Max
Click to download:
Mac OS System: Click to download-link 1 or link 2-Google Drive
Windows64-bit System: Click to download-link 1 or link 2-Google Drive
Slicing Software Activation Guide: Click to download-link 1 or link 2-Google Drive
Video Tutorial: Beginners' Guide to Tango Elegoo Edition
Offcial suggestions for ELEGOO resin on ELEGOO Printers: ELEGOO Printers Resin Setting Sheet
1. Test Model: Click to download-link 1 or link 2-Google Drive
2. Pre-sliced Test Model: Click to download-link 1 or link 2-Google Drive
TIPS
If you are unable to download the file directly from the links above, please try the following:
1. Login to your Google account.
2. Click "Save Shortcut to Drive" in the upper right corner of the file download page, and then click "My Drive". After selecting the appropriate folder, click "Add shortcut here" to save the file to your personal Google Drive.
3. Go to your personal drive, find the file you just saved, and click download from your personal drive.
User Support For Mars 4
Slicing Software Activation Guide:
English version: Click to download-link 1 or link 2-Google Drive
Japanese version: Click to download-link 1 or link 2-Google Drive
Chinese version: Click to download-link 1 or link 2-Google Drive
Test Model:
English Version: Click to download-link 1 or link 2-Google Drive
Japanese Version: Click to download-link 1 or link 2-Google Drive
Chinese Version: Click to download-link 1 or link 2-Google Drive
TIPS
If you are unable to download the file directly from the links above, please try the following:
1. Login to your Google account.
2. Click "Save Shortcut to Drive" in the upper right corner of the file download page, and then click "My Drive". After selecting the appropriate folder, click "Add shortcut here" to save the file to your personal Google Drive.
3. Go to your personal drive, find the file you just saved, and click download from your personal drive.
User Support For Mars 4 Ultra
Slicing Software Activation Guide:
English version: Click to download-link 1 or link 2-Google Drive
Japanese version: Click to download-link 1 or link 2-Google Drive
Chinese version: Click to download-link 1 or link 2-Google Drive
Test Model:
English Version: Click to download-link 1 or link 2-Google Drive
Japanese Version: Click to download-link 1 or link 2-Google Drive
Chinese Version: Click to download-link 1 or link 2-Google Drive
TIPS
If you are unable to download the file directly from the links above, please try the following:
1. Login to your Google account.
2. Click "Save Shortcut to Drive" in the upper right corner of the file download page, and then click "My Drive". After selecting the appropriate folder, click "Add shortcut here" to save the file to your personal Google Drive.
3. Go to your personal drive, find the file you just saved, and click download from your personal drive.
User Support For Saturn
1.Latest Firmware
Firmware Updating Guide: Click to view
PJ V1 Screen: Click to download: V4.4.3-Z1_LCDZ/3840X2400/F14.24-link 1 or link 2 - Google Drive
PJ V5 Screen: Click to download: V4.4.3-Z1_LCDZ/3840X2400/F15.26-link 1 or link 2 - Google Drive ( If there is a line in the middle of the LCD screen, please rollback the firmware to F15.24: Click to download-link 1 or link 2 - Google Drive)
TM Screen: Click to download: V4.4.3-Z1_LCDZ/3840X2400/F2.18-link 1 or link 2 - Google Drive
Update log: ①Hanging printing: Mainly fixed the problem of [when Z is set to zero and the offset is positive, the platform will not return to zero when the model is printed, and it will be printed directly in the air].② Delay of turning off the lights on the first layer: Mainly fixes the problem of [the parameter value of "light off delay at bottom layer" is set in the model slice, and the first layer takes effect when printing]. ③ Compatible with Chitubox Pro and Chitubox 1.9.0
2.How to replace the LCD: https://youtu.be/NJhucYuSjjk
3.Machine Parameters: Click to Download-link 1 or link 2 - Google Drive
*Caution: Please make sure whether this firmware matches your printer, wrong update across different printers may turn it unusable. If you run into any problems with the firmware please contact our support team at 3dp@elegoo.com with the batch number labeled at the bottom of the printer, we will try our best to help.
*How to update:
①Usually, you only need to update the files in the firmware file and copy the files to the root directory of the disk
②Insert the U disk into the printer
③Restart the machine, the update file .LCD will be updated automatically, after the successful update there will be a beeping sound and restart the machine
④Print the file .CBD to be updated on the printer ⑤When the touch screen displays an error, please print the .bin and .logo file.
PS: After printing all the firmware files, you need to restart the machine to make the new firmware take effect.
Caution: The.LCD file will be automatically updated after restarting the machine in the shutdown state. Please do not update repeatedly to avoid being prompted "Same Firmware already exists!"
Click to Download
USB DRIVE FILES (MANUAL & SLICING SOFTWARE INCLUDED)-link 1 or link 2 - Google Drive
1. Offcial suggestions for ELEGOO resin on ELEGOO Printers:
ELEGOO Printers Resin Setting Sheet
2. Unofficial suggestions for most brands resin on ELEGOO Saturn Seires Printers (Contributed by our community members):
TIPS
If you are unable to download the file directly from the links above, please try the following:
1. Login to your Google account.
2. Click "Save Shortcut to Drive" in the upper right corner of the file download page, and then click "My Drive". After selecting the appropriate folder, click "Add shortcut here" to save the file to your personal Google Drive.
3. Go to your personal drive, find the file you just saved, and click download from your personal drive.
User Support For Saturn 8K
Click to download: Firmware (YZ Screen) V4.5.0 _1. 1_ EL03 LCDE1-7680×4320-F32. 20-link 1 or link 2 - Google Drive
Update log: factory original firmware
*Caution: Please make sure whether this firmware matches your printer, wrong update across different printers may turn it unusable. If you run into any problems with the firmware please contact our support team at 3dp@elegoo.com with the batch number labeled at the bottom of the printer, we will try our best to help.
*How to update:
①Usually, you only need to update the files in the firmware file and copy the files to the root directory of the disk
②Insert the U disk into the printer
③Restart the machine, the update file .LCD will be updated automatically, after the successful update there will be a beeping sound and restart the machine
④Print the file .CBD to be updated on the printer ⑤When the touch screen displays an error, please print the .bin and .logo file.
PS: After printing all the firmware files, you need to restart the machine to make the new firmware take effect.
Caution: The.LCD file will be automatically updated after restarting the machine in the shutdown state. Please do not update repeatedly to avoid being prompted "Same Firmware already exists!"
Click to download: English Version-link 1 or link 2 - Google Drive
Click to download: Japanese Version-link 1 or link 2 - Google Drive
1. Offcial suggestions for ELEGOO resin on ELEGOO Printers:
TIPS
If you are unable to download the file directly from the links above, please try the following:
1. Login to your Google account.
2. Click "Save Shortcut to Drive" in the upper right corner of the file download page, and then click "My Drive". After selecting the appropriate folder, click "Add shortcut here" to save the file to your personal Google Drive.
3. Go to your personal drive, find the file you just saved, and click download from your personal drive.
User Support For Saturn S
Click to download:
Latest Firmware V4.5.1_1.1_e25 _LCDE/4098x2560/F23.28-link 1 or link 2 - Google Drive
Update log: Fix the potential hidden danger of touch failure during the use of the touch screen.
Firmware V4.5.0_1.0_e13_LCDE1/4098x2560/F23.28-link 1 or link 2 - Google Drive
Update log: ①Fix the fault that the Z-axis has been falling down due to an error in a certain layer of the printed slice file, which crushes the LCD screen of the printer; ②Compatible with Chitubox 1.9.0 and Chitubox Pro.
*Caution: Please make sure whether this firmware matches your printer, wrong update across different printers may turn it unusable. If you run into any problems with the firmware please contact our support team at 3dp@elegoo.com with the batch number labeled at the bottom of the printer, we will try our best to help.
*How to update:
①Usually, you only need to update the files in the firmware file and copy the files to the root directory of the disk
②Insert the U disk into the printer
③Restart the machine, the update file .LCD will be updated automatically, after the successful update there will be a beeping sound and restart the machine
④Print the file .RBF to be updated on the printer ⑤When the touch screen displays an error, please print the .bin file.
PS: After printing all the firmware files, you need to restart the machine to make the new firmware take effect.
Caution: The.LCD file will be automatically updated after restarting the machine in the shutdown state. Please do not update repeatedly to avoid being prompted "Same Firmware already exists!"
Click to download: English Version-link 1 or link 2 - Google Drive
Click to download: Japanese Version-link 1 or link 2 - Google Drive
Click to Download
1. Offcial suggestions for ELEGOO resin on ELEGOO Printers:
TIPS
If you are unable to download the file directly from the links above, please try the following:
1. Login to your Google account.
2. Click "Save Shortcut to Drive" in the upper right corner of the file download page, and then click "My Drive". After selecting the appropriate folder, click "Add shortcut here" to save the file to your personal Google Drive.
3. Go to your personal drive, find the file you just saved, and click download from your personal drive.
User Support For Saturn 2
Click to download:
Firmware V4.5.0-1.1-EL03_LCDE1_7680X4320_F32.20-link 1 or link 2 - Google Drive
Update log: Fix the potential hidden danger of touch failure during the use of the touch screen.
*Caution: Please make sure whether this firmware matches your printer, wrong update across different printers may turn it unusable. If you run into any problems with the firmware please contact our support team at 3dp@elegoo.com with the batch number labeled at the bottom of the printer, we will try our best to help.
*How to update:
①Usually, you only need to update the files in the firmware file and copy the files to the root directory of the disk
②Insert the U disk into the printer
③Restart the machine, the update file .LCD will be updated automatically, after the successful update there will be a beeping sound and restart the machine
④Print the file .RBF to be updated on the printer ⑤When the touch screen displays an error, please print the .bin and .logo file.
PS: After printing all the firmware files, you need to restart the machine to make the new firmware take effect.
Caution: The.LCD file will be automatically updated after restarting the machine in the shutdown state. Please do not update repeatedly to avoid being prompted "Same Firmware already exists!"
Click to download: English Version-link 1 or link 2 - Google Drive
Click to download: Japanese Version-link 1 or link 2 - Google Drive
1. Offcial suggestions for ELEGOO resin on ELEGOO Printers:
TIPS
If you are unable to download the file directly from the links above, please try the following:
1. Login to your Google account.
2. Click "Save Shortcut to Drive" in the upper right corner of the file download page, and then click "My Drive". After selecting the appropriate folder, click "Add shortcut here" to save the file to your personal Google Drive.
3. Go to your personal drive, find the file you just saved, and click download from your personal drive.
User Support For Saturn 3
Click to Download the Manual Book:
English Version-link 1 or link 2 - Google Drive
Japanese Version-link 1 or link 2 - Google Drive
Chinese Version-link 1 or link 2 - Google Drive
Printer FAQ Guide:
1. Voxeldance Tango:
Mac OS System: Click to download-link 1 or link 2-Google Drive
Windows64-bit System: Click to download-link 1 or link 2-Google Drive
Activation Guide:
English version: Click to download-link 1 or link 2-Google Drive
Japanese version: Click to download-link 1 or link 2-Google Drive
Chinese version: Click to download-link 1 or link 2-Google Drive
2. ChiTuBox Basic:
Linux System: Click to download-link 1 or link 2-Google Drive
mac OS System: Click to download-link 1 or link 2-Google Drive
Windows64-bit System: Click to download-link 1 or link 2-Google Drive
Test Model:
English Version: Click to download-link 1 or link 2-Google Drive
Japanese Version: Click to download-link 1 or link 2-Google Drive
Chinese Version: Click to download-link 1 or link 2-Google Drive
TIPS
If you are unable to download the file directly from the links above, please try the following:
1. Login to your Google account.
2. Click "Save Shortcut to Drive" in the upper right corner of the file download page, and then click "My Drive". After selecting the appropriate folder, click "Add shortcut here" to save the file to your personal Google Drive.
3. Go to your personal drive, find the file you just saved, and click download from your personal drive.
User Support For Saturn 3 Ultra
If the version on the machine is below V1.4.0 (excluded), please download:
02-SATURN 3 Ultra Firmware V1.5.0-link 1 or link 2 - Google Drive
Update log: Optimized UI interface, simple and clear
02-SATURN 3 Ultra Firmware V1.4.3-link 1 or link 2 - Google Drive
Update log: Fix the potential hidden dangers of U disk reading data stuck and error prompts for zero reset failure exceptions.
How to update:
① Copy the firmware file that needs to be updated in the firmware file to the root directory of the U disk;
② Insert the U disk into the printer;
③ Restart the machine and enter the update state. The .bin file will be updated automatically. After the update is successful, there will be a "beep" sound and the machine will restart;
④ Print the remaining files to be updated on the printer in the following order: .RBF>gcode;
⑤ Pull out the U disk and restart the machine;
-------------------------------------------------------------------------------------
If the version on the machine is above V1.4.0 (included), please download:
01-SATURN 3 Ultra Firmware V1.5.0-link 1 or link 2 - Google Drive
Update log: Optimized UI interface, simple and clear
01-SATURN 3 Ultra Firmware V1.4.3-link 1 or link 2 - Google Drive
Update log: Fix the potential hidden dangers of U disk reading data stuck and error prompts for zero reset failure exceptions.
How to update:
① Copy the compressed file in the firmware folder to the U disk;
② Insert the U disk into the machine and start the machine;
③ Click the setting option, select version upgrade> local upgrade> firmware compressed package file, enter the upgrade state, wait for the upgrade to complete, and restart the machine.
Caution: After the upgrade is completed, if the machine is not restarted, the new firmware will not take effect.
Click to Download the Manual Book:
English Version-link 1 or link 2 - Google Drive
Japanese Version-link 1 or link 2 - Google Drive
Chinese Version-link 1 or link 2 - Google Drive
Printer FAQ Guide:
1. Voxeldance Tango:
Mac OS System: Click to download-link 1 or link 2-Google Drive
Windows64-bit System: Click to download-link 1 or link 2-Google Drive
Activation Guide:
English version: Click to download-link 1 or link 2-Google Drive
Japanese version: Click to download-link 1 or link 2-Google Drive
Chinese version: Click to download-link 1 or link 2-Google Drive
2. ChiTuBox Basic:
Linux System: Click to download-link 1 or link 2-Google Drive
mac OS System: Click to download-link 1 or link 2-Google Drive
Windows64-bit System: Click to download-link 1 or link 2-Google Drive
Test Model:
English Version: Click to download-link 1 or link 2-Google Drive
Japanese Version: Click to download-link 1 or link 2-Google Drive
Chinese Version: Click to download-link 1 or link 2-Google Drive
TIPS
If you are unable to download the file directly from the links above, please try the following:
1. Login to your Google account.
2. Click "Save Shortcut to Drive" in the upper right corner of the file download page, and then click "My Drive". After selecting the appropriate folder, click "Add shortcut here" to save the file to your personal Google Drive.
3. Go to your personal drive, find the file you just saved, and click download from your personal drive.
User Support For Jupiter
Click to download:
Firmware V4.5.1_2.3_ELO1_LCDE1/5448x3064/F33.22-link 1 or link 2 - Google Drive
Update log: Fix the potential hidden danger of touch failure during the use of the touch screen.
*Caution: Please make sure whether this firmware matches your printer, wrong update across different printers may turn it unusable. If you run into any problems with the firmware please contact our support team at 3dp@elegoo.com with the batch number labeled at the bottom of the printer, we will try our best to help.
*How to update:
①Usually, you only need to update the files in the firmware file and copy the files to the root directory of the disk
②Insert the U disk into the printer
③Restart the machine, the update file .LCD will be updated automatically, after the successful update there will be a beeping sound and restart the machine
④Print the file .RBF to be updated on the printer ⑤When the touch screen displays an error, please print the .bin and .logo file.
PS: After printing all the firmware files, you need to restart the machine to make the new firmware take effect.
Caution: The.LCD file will be automatically updated after restarting the machine in the shutdown state. Please do not update repeatedly to avoid being prompted "Same Firmware already exists!"
Click to download: English Version-link 1 or link 2 - Google Drive
Offcial suggestions for ELEGOO resin on ELEGOO Printers:
TIPS
If you are unable to download the file directly from the links above, please try the following:
1. Login to your Google account.
2. Click "Save Shortcut to Drive" in the upper right corner of the file download page, and then click "My Drive". After selecting the appropriate folder, click "Add shortcut here" to save the file to your personal Google Drive.
3. Go to your personal drive, find the file you just saved, and click download from your personal drive.
User Support For Resins
1. Offcial suggestions for ELEGOO resin on ELEGOO Printers: Spreadsheet
2. Unofficial suggestions for most brands resin on ELEGOO Mars Seires Printers (Contributed by our community members): Spreadsheet
3. Unofficial suggestions for most brands resin on ELEGOO Saturn Seires Printers (Contributed by our community members): Spreadsheet
Click to Download:
Water Washable Resin MSDS Report by SGS-US Standard-EN
Water Washable Resin MSDS Report by SGS-US Standard-CN
Water Washable Resin MSDS Report by SGS-EU Standard-EN
Water Washable Resin MSDS Report by SGS-EU Standard-CN
Water Washable Resin REACH Report by SGS
Water Washable Resin ROHS Report by SGS
Or download reports of water washable resin from Google Drive
Standard Photopolymer Resin MSDS Report by SGS-US Standard-EN
Standard Photopolymer Resin MSDS Report by SGS-US Standard-CN
Standard Photopolymer Resin MSDS Report by SGS-EU Standard-EN
Standard Photopolymer Resin MSDS Report by SGS-EU Standard-CN
Or download reports of standard photopolymer resin from Google Drive
ABS-Like Photopolymer Resin MSDS Report by SGS-US Standard-EN
ABS-Like Photopolymer Resin MSDS Report by SGS-US Standard-CN
ABS-Like Photopolymer Resin MSDS Report by SGS-EU Standard-EN
ABS-Like Photopolymer Resin MSDS Report by SGS-EU Standard-CN
Or download reports of ABS-Like photopolymer resin from Google Drive
Plant-based Photopolymer Resin: MSDS Report-link 1 or link 2 - Google Drive
Temperature Variational Resin: MSDS Report-link 1 or link 2 - Google Drive
TIPS
If you are unable to download the file directly from the links above, please try the following:
1. Login to your Google account.
2. Click "Save Shortcut to Drive" in the upper right corner of the file download page, and then click "My Drive". After selecting the appropriate folder, click "Add shortcut here" to save the file to your personal Google Drive.
3. Go to your personal drive, find the file you just saved, and click download from your personal drive.