3D Printing User Support

1. How to avoid bleeps on the Washing machine

TIPS

If you are unable to download the file directly from the links above, please try the following:

1. Login to your Google account.
2. Click "Save Shortcut to Drive" in the upper right corner of the file download page, and then click "My Drive". After selecting the appropriate folder, click "Add shortcut here" to save the file to your personal Google Drive.
3. Go to your personal drive, find the file you just saved, and click download from your personal drive.

User Support For Mercury X Bundle

1

Mercury X: Click to download

2

Click to watch:

2. How to replace the motherboard for the curing machine

3. How to replace the motherboard for the washing machine

3

1. How to replace the FEP film

TIPS

If you are unable to download the file directly from the links above, please try the following:

1. Login to your Google account.
2. Click "Save Shortcut to Drive" in the upper right corner of the file download page, and then click "My Drive". After selecting the appropriate folder, click "Add shortcut here" to save the file to your personal Google Drive.
3. Go to your personal drive, find the file you just saved, and click download from your personal drive.

User Support For Mars & Mars C

1

1.Click to Download

Mars：

Firmware for A version motherboard: V4.2.20.3_LCDE 1440X2560 F2.9

Firmware for B version motherboard: V4.2.20.3_LCDM 1440X2560 F2.9

Latest Firmware V4.4.3-F2.13 (Only for C version motherboard)

Update log: ①Hanging printing: Mainly fixed the problem of [when Z is set to zero and the offset is a positive value, the platform will not return to zero when the model is printed, and print directly in the air] ② Delay of turning off the lights on the first layer: Mainly fixes the problem of [the parameter value of "light off delay at bottom layer" is set in the model slice, and the first layer takes effect when printing] ③ Compatible with Chitubox Pro and Chitubox 1.9.0

Mars C: Latest Firmware V4.4.1-F2.14 Update log: Compatible with Chitubox Pro and Chitubox 1.9.0

2.Caution: Please make sure whether this firmware matches your printer, wrong update across different printers may turn it unusable. If you run into any problems with the firmware please contact our support team at 3dp@elegoo.com, we will try our best to help.

PS: How to distinguish Mars three different motherboard models: Click to view

3.How to update:
①Usually, you only need to update the files in the firmware file and copy the files to the root directory of the disk
②Insert the U disk into the printer
③Restart the machine, the update file .SH4 will be updated automatically, after the successful update there will be a beeping sound and restart the machine
④Print the remaining files to be updated on the printer in the following order: .CBD > .txt

PS: After printing all the firmware files, you need to restart the machine to make the new firmware take effect.

Caution: The.SH4 file will be automatically updated after restarting the machine in the shutdown state. Please do not update repeatedly to avoid being prompted "Same Firmware already exists!"

2

Click to Download

3

Click to Watch

2. How to level the build platform

3. How to clean the resin vat after printing

4. How to replace Elegoo 04 version LCD on your resin printer

5. How to replace the motherboard

6. How to replace the touch screen

7. How to assemble the platform

8. ChiTu Slicer Setting Instruction

9. How to refresh machine parameters

10. How to replace the tempered film glass on the LCD screen

11. How to correct the "no authorization" error when updating the firmware

12. How to replace C version motherboard

13. How to check if the fan is broken

14. How to install the anti-backlash nut

4

Click to Download

USB Drive Files (Manual & Slicing Software included)

5

1. Offcial suggestions for ELEGOO resin on ELEGOO Printers:

ELEGOO Printers Resin Setting Sheet (Added Plant-based resin settings)

2. Unofficial suggestions for most brands resin on ELEGOO Mars Seires Printers (Contributed by our community members):

Latest Firmware V4.4.3-F2.14

TIPS

If you are unable to download the file directly from the links above, please try the following:

1. Login to your Google account.
2. Click "Save Shortcut to Drive" in the upper right corner of the file download page, and then click "My Drive". After selecting the appropriate folder, click "Add shortcut here" to save the file to your personal Google Drive.
3. Go to your personal drive, find the file you just saved, and click download from your personal drive.

User Support For Mars Pro

1

1.Click to Download

Update log: ①Hanging printing: Mainly fixed the problem of [when Z is set to zero and the offset is a positive value, the platform will not return to zero when the model is printed, and print directly in the air] ② Delay of turning off the lights on the first layer: Mainly fixes the problem of [the parameter value of "light off delay at bottom layer" is set in the model slice, and the first layer takes effect when printing] ③ Compatible with Chitubox Pro and Chitubox 1.9.0

2.Caution: Please make sure whether this firmware matches your printer, wrong update across different printers may turn it unusable. If you run into any problems with the firmware please contact our support team at 3dp@elegoo.com, we will try our best to help.

3.How to update:
①Usually, you only need to update the files in the firmware file and copy the files to the root directory of the disk
②Insert the U disk into the printer
③Restart the machine, the update file .SH4 will be updated automatically, after the successful update there will be a beeping sound and restart the machine
④Print the remaining files to be updated on the printer in the following order: .CBD > .txt

PS: After printing all the firmware files, you need to restart the machine to make the new firmware take effect.

Caution: The.SH4 file will be automatically updated after restarting the machine in the shutdown state. Please do not update repeatedly to avoid being prompted "Same Firmware already exists!"

2

Click to Download

3

Click to Watch

1. How to replace the LCD screen

2. How to replace the Z axis motor

3. How to replace the ventilation fan

4. How to replace the FEP film

5. How to level the build plate

6. How to replace the motherboard

7. How to reset Z-zero position

8. How to replace the touch screen

9. How to lubricate the Z axis

10. How to replace the limit switch

11. How to improve Z-axis compression by reset Z-zero position

12. How to replace the Linear Rail and the Slider

13. How to replace the UV light panel

14. How to replace the lens of the UV lamp

4

Click to Download

USB Drive Files (Manual & Slicing Software included)

5

1. Offcial suggestions for ELEGOO resin on ELEGOO Printers:

ELEGOO Printers Resin Setting Sheet (Added Plant-based resin settings)

2. Unofficial suggestions for most brands resin on ELEGOO Mars Seires Printers (Contributed by our community members):

6

TIPS

If you are unable to download the file directly from the links above, please try the following:

1. Login to your Google account.
2. Click "Save Shortcut to Drive" in the upper right corner of the file download page, and then click "My Drive". After selecting the appropriate folder, click "Add shortcut here" to save the file to your personal Google Drive.
3. Go to your personal drive, find the file you just saved, and click download from your personal drive.

User Support For Mars 2

1

1.Click to Download

Firmware V4.4.3-c2_LCDC/1620X2560 /F9.25

12/23/2021 Update log: ①Fix the potential hidden problem of excess cured resin due to abnormal screen background light exposure during printing. ②Compatible with Chitubox Pro and Chitubox 1.9.0

Firmware V4.4.3-F9.23
Firmware V4.3.13-F2.23
Firmware V4.3.13-F2.19

2.Caution: Please make sure whether this firmware matches your printer, wrong update across different printers may turn it unusable. If you run into any problems with the firmware please contact our support team at 3dp@elegoo.com, we will try our best to help.

3.How to update:
①Usually, you only need to update the files in the firmware file and copy the files to the root directory of the disk
②Insert the U disk into the printer
③Restart the machine, the update file .SH4 will be updated automatically, after the successful update there will be a beeping sound and restart the machine
④Print the remaining files to be updated on the printer in the following order: .CBD > .txt

PS: After printing all the firmware files, you need to restart the machine to make the new firmware take effect.

Caution: The.SH4 file will be automatically updated after restarting the machine in the shutdown state. Please do not update repeatedly to avoid being prompted "Same Firmware already exists!"

2

Click to Download: Japanese Version

3

Click to Watch

1. How to replace the FEP film

2. How to replace the LCD

3. How to replace the active carbon in the air purifier

4. How to replace the light panel

5. How to replace the lens

4

Click to Download

5

1. Offcial suggestions for ELEGOO resin on ELEGOO Printers:

ELEGOO Printers Resin Setting Sheet (Added Plant-based resin settings)

2. Unofficial suggestions for most brands resin on ELEGOO Mars Seires Printers (Contributed by our community members):

TIPS

If you are unable to download the file directly from the links above, please try the following:

1. Login to your Google account.
2. Click "Save Shortcut to Drive" in the upper right corner of the file download page, and then click "My Drive". After selecting the appropriate folder, click "Add shortcut here" to save the file to your personal Google Drive.
3. Go to your personal drive, find the file you just saved, and click download from your personal drive.

User Support For Mars 2 Pro

1

1.Click to Download

Firmware V4.4.3-c2_LCDC/1620X2560 /F9.25

12/23/2021 Update log:
①Fix the potential hidden problem of excess cured resin due to abnormal screen background light exposure during printing. ②Compatible with Chitubox Pro and Chitubox 1.9.0

Firmware V4.4.3-F9.23

Firmware V4.3.13-F2.23

Firmware V4.3.13-F2.19

2.Caution: Please make sure whether this firmware matches your printer, wrong update across different printers may turn it unusable. If you run into any problems with the firmware please contact our support team at 3dp@elegoo.com, we will try our best to help.

3.How to update:
①Usually, you only need to update the files in the firmware file and copy the files to the root directory of the disk
②Insert the U disk into the printer
③Restart the machine, the update file .SH4 will be updated automatically, after the successful update there will be a beeping sound and restart the machine
④Print the remaining files to be updated on the printer in the following order: .CBD > .txt

PS: After printing all the firmware files, you need to restart the machine to make the new firmware take effect.

Caution: The.SH4 file will be automatically updated after restarting the machine in the shutdown state. Please do not update repeatedly to avoid being prompted "Same Firmware already exists!"

2

Click to Download: Japanese Version

3

Click to Watch

1. How to replace the FEP film

2. How to replace the LCD Screen

3. How to replace the active carbon in the air purifier

4. How to replace the light panel

5. How to replace the lens

4

Click to Download

USB Drive Files (Manual & Slicing Software included)

5

1. Offcial suggestions for ELEGOO resin on ELEGOO Printers:

ELEGOO Printers Resin Setting Sheet (Added Plant-based resin settings)

2. Unofficial suggestions for most brands resin on ELEGOO Mars Seires Printers (Contributed by our community members):

6

TIPS

If you are unable to download the file directly from the links above, please try the following:

1. Login to your Google account.
2. Click "Save Shortcut to Drive" in the upper right corner of the file download page, and then click "My Drive". After selecting the appropriate folder, click "Add shortcut here" to save the file to your personal Google Drive.
3. Go to your personal drive, find the file you just saved, and click download from your personal drive.

User Support For Mars 3

1

1. Click to Download

Firmware V4.5.0-1.0-e13_LCDE1_4098X2560_F21.30

4/16/2022 Update log: Fix the potential hidden problem of excess cured resin due to abnormal screen background light exposure during printing.

Firmware V4.5.0-1.0-e13_LCDE1_4098X2560_F21.28 Update log: ①Fixed a bug that caused the platform to move up and down due to file errors; ②Compatible with Chitubox 1.9.0 and chitubox Pro.

Firmware V4.4.3-e3_LCDE1_4098X2560_F21.28
Update log: ①Fix the potential hidden problem of excess cured resin due to abnormal screen background light exposure during printing. ②Compatible with Chitubox Pro and Chitubox 1.9.0

2. Caution: Please make sure whether this firmware matches your printer, wrong update across different printers may turn it unusable. If you run into any problems with the firmware please contact our support team at 3dp@elegoo.com, we will try our best to help.

3. How to update:
①Usually, you only need to update the files in the firmware file and copy the files to the root directory of the disk
②Insert the U disk into the printer
③Restart the machine, the update file .LCD will be updated automatically, after the successful update there will be a beeping sound and restart the machine
④Print the remaining files to be updated on the printer in the following order: .RBF > .txt

PS: After printing all the firmware files, you need to restart the machine to make the new firmware take effect.

Caution: The .LCD file will be automatically updated after restarting the machine in the shutdown state. Please do not update repeatedly to avoid being prompted "Same Firmware already exists!"

2

1. How to replace the LCD Screen

3

2. How to replace the power switch PCB board

3. How to replace the light board

4

English Version: Click to download

Japanese Version: Click to download

5

1. Offcial suggestions for ELEGOO resin on ELEGOO Printers:

ELEGOO Printers Resin Setting Sheet (Added Plant-based resin settings and all ELEGOO resin settings on Mars 3)

6

Open source files: Click to download

Certification: Click to view

7

TIPS

If you are unable to download the file directly from the links above, please try the following:

1. Login to your Google account.
2. Click "Save Shortcut to Drive" in the upper right corner of the file download page, and then click "My Drive". After selecting the appropriate folder, click "Add shortcut here" to save the file to your personal Google Drive.
3. Go to your personal drive, find the file you just saved, and click download from your personal drive.

User Support For Saturn

1

1.Latest Firmware

Firmware Updating Guide: Click to view

PJ L Screen: Click to download: V4.4.3-Z1_LCDZ/3840X2400/F14.24

PJ V5 Screen: Click to download: V4.4.3-Z1_LCDZ/3840X2400/F15.26

TM Screen: Click to download: V4.4.3-Z1_LCDZ/3840X2400/F2.18

Update log: ①Hanging printing: Mainly fixed the problem of [when Z is set to zero and the offset is positive, the platform will not return to zero when the model is printed, and it will be printed directly in the air].② Delay of turning off the lights on the first layer: Mainly fixes the problem of [the parameter value of "light off delay at bottom layer" is set in the model slice, and the first layer takes effect when printing]. ③ Compatible with Chitubox Pro and Chitubox 1.9.0

2.How to replace the LCD: https://youtu.be/NJhucYuSjjk

3.Machine Parameters: Click to Download

*Caution: Please make sure whether this firmware matches your printer, wrong update across different printers may turn it unusable. If you run into any problems with the firmware please contact our support team at 3dp@elegoo.com with the batch number labeled at the bottom of the printer, we will try our best to help.

*How to update:
①Usually, you only need to update the files in the firmware file and copy the files to the root directory of the disk
②Insert the U disk into the printer
③Restart the machine, the update file .LCD will be updated automatically, after the successful update there will be a beeping sound and restart the machine
④Print the file .CBD to be updated on the printer

PS: After printing all the firmware files, you need to restart the machine to make the new firmware take effect.

Caution: The.LCD file will be automatically updated after restarting the machine in the shutdown state. Please do not update repeatedly to avoid being prompted "Same Firmware already exists!"

2

Click to Download: Japanese Version

3

Click to Watch

1. How to replace the Mono LCD screen

2. How to replace the FEP

3. How to replace the motherboard

4. How to replace the constant current board

5. How to replace the light panel

6. How to replace the lens

7. How to perform regular maintenance on the Z axis

8. How to replace the ventilation fan

9. How to replace the limit switch

4

Click to Download

USB DRIVE FILES (MANUAL & SLICING SOFTWARE INCLUDED)

5

1. Offcial suggestions for ELEGOO resin on ELEGOO Printers:

ELEGOO Printers Resin Setting Sheet (Added Plant-based resin settings)

2. Unofficial suggestions for most brands resin on ELEGOO Saturn Seires Printers (Contributed by our community members):

Resin Settings for ELEGOO Saturn Series Printers

6

TIPS

If you are unable to download the file directly from the links above, please try the following:

1. Login to your Google account.
2. Click "Save Shortcut to Drive" in the upper right corner of the file download page, and then click "My Drive". After selecting the appropriate folder, click "Add shortcut here" to save the file to your personal Google Drive.
3. Go to your personal drive, find the file you just saved, and click download from your personal drive.

User Support For Saturn S

1

Click to download:

Latest Firmware V4.5.1_1.1_e25 _LCDE/4098x2560/F23.28

Update log: Fix the potential hidden danger of touch failure during the use of the touch screen.

Firmware V4.5.0_1.0_e13_LCDE1/4098x2560/F23.28

Update log: ①Fix the fault that the Z-axis has been falling down due to an error in a certain layer of the printed slice file, which crushes the LCD screen of the printer; ②Compatible with Chitubox 1.9.0 and Chitubox Pro.

*Caution: Please make sure whether this firmware matches your printer, wrong update across different printers may turn it unusable. If you run into any problems with the firmware please contact our support team at 3dp@elegoo.com with the batch number labeled at the bottom of the printer, we will try our best to help.

*How to update:
①Usually, you only need to update the files in the firmware file and copy the files to the root directory of the disk
②Insert the U disk into the printer
③Restart the machine, the update file .LCD will be updated automatically, after the successful update there will be a beeping sound and restart the machine
④Print the file .RBF to be updated on the printer

PS: After printing all the firmware files, you need to restart the machine to make the new firmware take effect.

Caution: The.LCD file will be automatically updated after restarting the machine in the shutdown state. Please do not update repeatedly to avoid being prompted "Same Firmware already exists!"

2

Click to download: English Version

Click to download: Japanese Version

3

1. How to replace the motor?

4

Click to Download

USB DRIVE FILES

5

1. Offcial suggestions for ELEGOO resin on ELEGOO Printers:

ELEGOO Printers Resin Setting Sheet (Added Plant-based resin settings)

6