- Tumbller is a newly designed robotic car kit that has multiple fascinating functions like IR control, auto-follow, obstacle avoidance, bouncing mode, and glowing in different LED colors and also you can control it with your mobile phone using our new ELEGOO BLE Tool APP. This kit is fully compatible with Arduino IDE.
- Tumbller comes with a well-designed tutorial with illustrations, which shows you how to assemble the kit step by step and how to play with all the interesting functions.
- You can modify the default codes and upload your own program using Offical IDE and work with the reserved pins to add more sensors.
- STEM kit for everyone: Tumbller is easy to assemble and suitable for kids to have some hands-on experiences and learn basic programming knowledge. Professional robotic hobbyists can also enjoy it by customizing and adding more functions to this kit. Here's the link to the assembling video for your reference: https://youtu.be/v6tmanA4Dao
- Package and Warranty: All parts and components are well protected in each box and contained in the outer package. We offer a 1-year quality guarantee for Tumbller so you can buy it with confidence.
Introduction of Tumbller
Tumbller is a smart self-balancing car designed by ELEGOO for teenagers over 12 years old. It has multiple functions and offers you a great hands-on experience. It's also a DIY kit that helps kids with fostering creativity and inspires imagination. Since it's developed and based on Arduino so you can modify its function via Arduino IDE programming as well.
Tumbller has 6 modes as below:
- IR remote control: To control the car move forward or backward by pressing the arrow key on the remote controller.
- Auto-follow: While the ultrasonic sensor discovering the moving object in front, the car will follow up accordingly
- Obstacle avoidance: It can discover and avoid the obstacle in front and keep going.
- Bounce mode: Press the command key, it will tilt forward, and press the key again, it will stand up instantly and keep balance.
- Glowing mode: Tumbller has 6 colorful light modes, you can switch it freely as you like.
- Mobile control: With our newly developed ELEGOO Tool app, it’s very easy and smooth to control Tumbller using your mobile phone.
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Bounce ModePress the command key, Tumbller will tilt forward and enter Bounce Mode. Press the key again, Tumbller will stand up instantly and keep balance by itself. |
Obstacle-AvoidanceTumbller will avoid obstacles ahead of it automatically with the ultrasonic sensors on the platform by sending waves and calculating the distance. Keep your car away from collision and enjoy the fun. |
Auto-follow ModeIf there is an obstacle in front, Tumbller will move forward or backward with the obstacle. If there is an obstacle on the left or right side, Tumbller will turn left or right with obstacles. |
Glowing ModePress the command key, Tumbller will light up one light effect. Press it again, it will switch to another one. There are six light effects and you can switch according to your preferences. |
How to use ELEGOO BLE TOOL APP?
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Step 1: Enter the language list in the top left corner, you can choose the language which you prefer. Click Tumbller to enter the control page. |
Step 2: Connect the Bluetooth in the right upper corner. The icon on the left is Rocker Control, and the icon on the right is DIY Control. Tips: If you can't find the Bluetooth name, please turn off Tumbller, then turn it back on and reconnect Bluetooth. |
Step 3: You can control the Tumbller to move in 8 directions by holding the rocker. Release the rocker then Tumbller will enter in standby status. |
Step 4: You can control the Tumbller with your mobile phone using our new ELEGOO BLE APP. |
The tips for using Tumbller:
- The screw on the coupling might get loose after long-time working, so please pay attention to lock it tight.
- When DIY Control on the App, the message to make Tumbller turn right is "i" instead of "r". We wrote "r" in our paper manual.
- When assembling the expansion board, if you find the infrared sensors on the sides are bent, please twist it a bit and make sure it stands up vertically on the board so it can work properly.
- When you pick up the Tumbller vertically, the wheel will still rotate. After tilting the Tumbler ±27º, the rotation will stop.
- Tumbller can’t be used in places where the sunshine or light is too bright if you are using the IR function, because the strong brightness will affect the sensor.
- The LED will flash red when the battery is running out of power.
- The USB interface is only used for burning program. When burning programs, please turn off the battery to prevent interference.
Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, ELEGOO provides a straightforward warranty that is processed in the most hassle-free way possible. Please refer to the warranty policy below, as warranty periods and warranty rules differ according to the models and parts list.
Warranty Policy
1. Warranty timeline
|
Models |
Parts List |
Warranty Period |
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|
3D Printing Related Products |
Neptune 2 / 2D / 2S / X /3 / 3 Pro / 3 Plus / 3 Max/ 4 / 4 Pro |
Main Parts of the Machine (nozzle and build plate sheet Excluded) |
12 Months |
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Mars / Mars Pro / Mars C |
LCD Screen |
3 Months |
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Other Main Parts of the Machine (FEP&Tools Excluded) |
12 Months |
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Mars 2 / 2 Pro/ 3 / 3 Pro / 4 / 4 MAX/ 4 Ultra/ |
LCD Screen |
6 Months |
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Other Main Parts of the Machine (FEP&Tools Excluded) |
12 Months |
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Mars 4 DLP |
Main Parts of the Machine (FEP&Tools Excluded) |
12 Months |
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Jupiter |
LCD Screen |
3 Months |
|
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Other Main Parts of the Machine (FEP&Tools Excluded) |
12 Months |
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Mercury |
Main Parts of the Machine (Tools Excluded) |
12 Months |
|
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PHECDA LASER |
Main Parts |
PCB, Motor, Laser head, Power Adapter |
12 Months |
|
Other Parts① |
Fans |
6 Months |
|
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Other Parts② |
Synchronous belt, motor connection line, laser connection line |
3 Months |
|
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Consumables and |
Power cord, USB cable, Engraving Material (filter cartridge, wood board, stainless steel sheet, leather, etc.), user manual, packaging, tools (hexagonal wrench, open-end wrench), etc. |
No warranty |
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Arduino Kits, Robot Kits & Component Kits |
All |
All |
12 Months |
|
Pre-owned Products |
All |
All |
No warranty |
|
Accessories (For individual purchases) |
LCD Screen: |
Resin leakage, scratch-resistant film damage, human damage, collision damage are not included in the warranty. |
3 Months |
|
LCD Screen: Saturn / S / 2 / 8K/ 3 / 3 Ultra |
Resin leakage, scratch-resistant film damage, human damage, collision damage are not included in the warranty. |
6 Months |
|
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LCD Screen: |
Resin leakage, scratch-resistant film damage, human damage, collision damage are not included in the warranty. |
3 Months |
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Air Purifier: |
Consumables (activated carbon) are not warranted, as well as human damage, disassembly is not covered by the warranty. |
12 Months |
|
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Build Plate |
Damage caused by scratches, drops or bumps is not covered by the warranty. |
6 Months |
|
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Release Film: FEP/ PFA/ ACF |
Release film is a consumable product without warranty |
No warranty |
|
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Resin Tank |
Installation tools and screws are not warranted |
6 Months |
|
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Washing Bucket: Mercury Plus V1.0/ V2.0 Mercury X / XS Bundle |
No warranty for damage caused by man / misuse (e.g. resin curing inside the bucket). |
6 Months |
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Nozzle Kit： |
Entire Nozzle Kit |
6 Months |
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Dual-Gear Direct Extruder Kit： |
Entire Dual-Gear Direct Extruder Kit |
6 Months |
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STM 32-bit Silent Motherboard： |
Motherboard |
12 Months |
|
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PEI Magnetic Platform Kit： Neptune 3 Pro/ 3 Plus/ 3 Max |
PEI Magnetic Platform Kit is a consumable product without warranty |
No warranty |
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Brass Nozzle： Neptune 3 Pro/3 Plus/ 3 Max |
Brass Nozzle is a consumable product without warranty |
No warranty |
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Cooling Fan Kit：Neptune 3 Pro/ 3 Plus/ 3 Max |
Including 4010/4015 Blower Fan and 6010 Axial Flow Fan |
6 Months |
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PTFE Tube： |
PTFE Tube is a consumable product without warranty |
No warranty |
2. Warranty Rules for Laser Head and Tube
A. Laser Head WarrantyRules:
The rate of laser power drop is related to the frequency of use, working hours, and working environment.
B. Laser Tube Warranty Rules:
a). If the laser tube is found to be damaged during the first unpacking inspection, after-sales warranty service can be provided normally；
b). During the warranty period, if the laser tube cannot emit light normally, but no obvious appearance defects are found, after-sales warranty services can be provided normally;
c). During the warranty period, if the laser tube has any appearance cracks (including but not limited to cracks caused by improper handling or cracks caused by freezing temperatures), after-sales warranty services can't be provided normally.
3. Warranty Forfeiture
The following Conditions Are Not Covered Under Warranty:
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Products without sufficient proof of purchase
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Lost or stolen products
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Items that have expired their warranty period
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Non-quality-related issues (after 30 days of purchase)
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Free products
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Repairs through 3rd parties
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Damage from outside sources
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Damage from misuse of products (including, but not limited to: falls, extreme temperatures, water, and operating devices improperly)
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Purchases from illegitimate resourcesor second-handed parties
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Normal discoloration, wear, or consumption during product use.
Return & Refund Policy
1. For Unwanted Items
If the Elegoo product that you purchased does not meet your satisfaction but was not confirmed defective by certified Elegoo technicians, we call such product as “unwanted product”.
You may return the unwanted product to Elegoo for a full refund within 14 days or replacement within 30 days of the delivery date unless otherwise specified in the products’ listing on our website, on the receipt, or packing slip. You are responsible for the shipping fees. Beyond the end of those 14 days, refunds for unwanted products are not available, and beyond 30 days, refunds and exchanges for unwanted products are not available.
| Unwanted Issue | |||
| Items | Responsibility of Return Shipping Charges | ||
| Refund | Exchange | ||
| Within 14 Days | √ | √ | Customer |
| Within 30 Days | × | √ | Customer |
| Within Warranty | × | × | × |
Important: To avoid any delay or denial of processing your refund and exchange request, please verify that your returning product satisfies all of our following inspection criteria.
The product for refund and exchange must be:
A. In new and unused condition (Free from damages of any type, including, but not limited to dents, scratches, cracks, abuse, and defacement);
B. Complete with all parts & accessories included and all original tags and labels attached;
For your own benefit, we recommend that you use a traceable carrier that can provide you with the delivery confirmation to ship your Product for refund back to the location instructed in the RMA authorization. Elegoo shall not be responsible for any loss or damage to the returning product caused in transit.
The returning product will be thoroughly inspected by Elegoo when received and a decision will be made whether the inspection criteria are met. If your returning product fails to satisfy the inspection criteria and has been shipped to Elegoo, your non-conforming product for refund or exchange will be rejected or subject to a restocking fee of up to 15% at Elegoo’s sole discretion.
After the 14-day refund/30-day exchange window has expired, your only recourse regarding the products is through our warranty.
2. For Quality-Related Items
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Product is defective when you receive it, within 14days of delivery, you can return defective items to Elegoo and get a full refund or replacement, and Elegoo is responsible for return shipping charges. Or you can ask Elegoo to repair defective items, and Elegoo is responsible for repair fees.
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Beyond the 14days but within warranty, a full refund and replacement are not available, but repair is acceptable. Elegoo is responsible for repair fees.
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Out of warranty, Elegoo will provide free technical support, if the parts need to be replaced, the customer is responsible for the repair fees, which means the customer needs to purchase the parts and bear the freight.
| Quality-Related Issue | |||||
| Items | Responsibility of Fees | ||||
| Refund | Replace | Repair | Return Shipping Charges | Repair Fees | |
| Within 14 Days | √ | √ | √ | Elegoo | Elegoo |
| Within Warranty | × | × | √ | × | Elegoo |
| Out of Warranty | × | × | √ | × | Customer |
3. Process After Returning Product
After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least 7 days from the receipt of your item to process your return. We will notify you by email when your return has been processed and move to the next warranty process, refund you the payment via Paypal, or send a new replacement to you.
Contact Us
Regarding product issues, please don't hesitate to contact us at the customer service channels below to acquire technical support, refund or exchange.
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For 3D Printertechnical support: 3dp@elegoo.com
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For laser engraver technical support: lec@elegoo.com
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For unwanted item refunds or returns and Arduino kits, robots technical support: info@elegoo.com
When contacting our customer service team, the buyer must provide sufficient proof of purchase (the order number from online purchases made through ELEGOO, Amazon, or other ELEGOO's authorized resellers), tell us which product you purchased, and describe the problem as clearly as possible through text, images or short videos. This will help our team to process your inquiries and help you solve the problems more efficiently.