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【Pre-owned】Saturn 3 Ultra

$324.99
Shipping calculated at checkout.

⚠ Notices Before Purchase!
  • Pre-owned machines are returned items, NOT REFURBISHED.
  • It's divided into 4 types according to machine conditions: New/Open Box, Good Used, Damaged for fix up, and Damaged. Please pay attention to their differences.
  • Pre-owned machines cannot be returned. If repairs are required, parts and accessories will need to be purchased separately.
Ship From: JP
Condition Level: Good used
Ship From: JP
Condition Level: Good used
Product information

Where We Ship

Orders placed on Elegoo official website can be shipped to the following countries and regions:

Shipping Area

Shipping To

Shipping From

Estimated Delivery Time

North America

the United States

the United States

1. Normal Product:
   3-7 workdays for delivery
2. Pre-owned Product:
   4-8 workdays for delivery
3. Pre-order Product:
   We will ship the product according to the estimated delivery time on the page, after shipment, it takes 3-7 workdays for delivery.

Canada

Canada

Europe

Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland

EU warehouse

the United Kingdom, Jersey, Guernsey

the United Kingdom

Asia Pacific

Australia

Australia

Japan

Japan

 

Shipping Restrictions

  • [the United States] We can ship orders to the contiguous 48 states and the District of Columbia, excluding Alaska, American Samoa, Micronesia, Guam, Hawaii, Marshall Islands, Northern Mariana Islands, Palau, Puerto Rico, and the U.S. Virgin Islands. Please note that we are unable to ship to P.O. Boxes and APO/FPO addresses.
  • [United Kingdom] Due to high transportation costs, some preowned products (good used/for parts only/damaged) will not support delivery to the Scottish Highlands, Scottish Islands, Northern Ireland, Jersey and Guernsey.
  • [Australia] Unable to ship the Jupiter and Jupiter SE 3D printer to post office addresses.
  • You may only ship to one address per order. If your order contains items that require shipping to multiple locations, you’ll need to place separate orders for each address.

Shipping Fees:

For orders over $50 to most of the countries and regions listed above, it’s FREE SHIPPING. Orders under $50 will be charged a $15 shipping fee. EXCEPT for those countries and conditions listed:
1. Orders including Saturn 4 or Saturn 4 Ultra will be charged $20/pc shipping fees;
2. Australia: For orders including Jupiter SE, some areas (Northern Territory, Queensland, Tasmania, Western Australia) will be charged a shipping fee;
2. Cyprus: Each order will be charged a $30 shipping fee.

For orders shipped to EU countries and the United Kingdom (EXCEPT for several countries and regions listed below), we are responsible for customs duties.

Several countries and regions are: Norway, Switzerland, Las Palmas (ES), Santa Cruz de Tenerife (ES), Ceuta (ES), Melilla (ES), Åland Islands (FI), etc.

Ownership, Terms, and Risk

Please ensure your address details are correct as once the parcel is on its way we cannot re-direct it. It is your responsibility to check and verify. Should any loss be incurred due to the input of an incorrect address or a fraudulent transaction, you will be held responsible as the sole bearer of the pecuniary loss.

Note: Please do not enter any PO Box address, otherwise your package can’t be dispatched by any express.

Normally the orders that have been shipped out (you have received the tracking number or your order status has been completed) cannot be canceled. If you have to refuse delivery due to force majeure after the package is dispatched from ELEGOO, you are subject to the return and refund policies and must pay for the original shipping charges, which will be deducted from your refund.

If you do not contact the delivery company within 5 days after the delivery attempt, they may return the goods to us. A return charge may be assigned to us which may be twice of the delivery cost. If the case of this happens, we reserve the right to ask you to pay the return charge plus an additional re-delivery cost before we re-dispatch the item to you.

When the goods are delivered, please check that the order is complete and undamaged. If there is any damage to the goods at the point of delivery, you can contact us: info@elegoo.com

Following a successful transaction you will be notified when your order has been dispatched with a tracking number provided, if you do not receive a tracking number within 48 hours of completing your purchase, we ask that you first check your email “Junk/Spam” folder and then contact us: info@elegoo.com

Refund Policy & Warranty Info

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, ELEGOO provides a straightforward warranty that is processed in the most hassle-free way possible. Please refer to the warranty policy below, as warranty periods and warranty rules differ according to the models and parts list.

 

Warranty Policy

1. Warranty timeline

Models

Parts List

Warranty Period

3D Printing Related Products

Neptune 2/2D/2S/X/3/3 Pro/3 Plus/3 Max/4/4 Pro/4 Plus/4 Max

Main Parts of the Machine (nozzle and build plate sheet Excluded)

12 Months

Mars/Mars Pro/Mars C

LCD Screen

3 Months

Other Main Parts of the Machine (FEP&Tools Excluded)

12 Months

Mars 2/2 Pro/3/3 Pro/4/4 MAX/4 Ultra/

Saturn/Saturn S/Saturn 2/Saturn 8K/3/3 Ultra/4/4 Ultra

LCD Screen

6 Months

Other Main Parts of the Machine (FEP&Tools Excluded)

12 Months

Mars 4 DLP

Main Parts of the Machine (FEP&Tools Excluded)

12 Months

Jupiter

LCD Screen

3 Months

Other Main Parts of the Machine (FEP&Tools Excluded)

12 Months

Jupiter SE

LCD Screen

6 Months

Other Main Parts of the Machine (FEP&Tools Excluded)

12 Months

Mercury
Mercury Plus V1.0/V2.0
Mercury X/XS Bundle

Main Parts of the Machine (Tools Excluded)

12 Months

PHECDA LASER
ENGRAVER &
CUTTER-
10w/20W

Main Parts

PCB, Motor, Laser head, Power Adapter

12 Months

Other Parts①

Fans

6 Months

Other Parts②

Synchronous belt, motor connection line, laser connection line

3 Months

Consumables and
Other attached

Power cord, USB cable, Engraving Material (filter cartridge, wood board, stainless steel sheet, leather, etc.), user manual, packaging, tools (hexagonal wrench, open-end wrench), etc.

No warranty

Arduino Kits, Robot Kits & Component Kits

All

All

12 Months

Pre-owned Products

All

All

No warranty

Accessories (For individual purchases)

LCD Screen:
Mars/Jupiter

Resin leakage, scratch-resistant film damage, human damage, collision damage are not included in the warranty.

3 Months

LCD Screen:
Mars 2/2 Pro/3/3 Pro/4/4 Ultra/4 Max/

Saturn/S/2/8K/3/3 Ultra//4/4 Ultra/Jupiter SE

Resin leakage, scratch-resistant film damage, human damage, collision damage are not included in the warranty.

6 Months

Air Purifier:
Mini/USB/Mars Mate

Consumables (activated carbon) are not warranted, as well as human damage, disassembly is not covered by the warranty.

12 Months

Mini Heater

Consumables (activated carbon) are not warranted, as well as human damage, disassembly is not covered by the warranty.

12 Months

Build Plate

Damage caused by scratches, drops or bumps is not covered by the warranty.

6 Months

Release Film:

FEP/PFA/ACF

Release film is a consumable product without warranty

No warranty

Resin Tank

Installation tools and screws are not warranted

6 Months

Washing Bucket:

Mercury Plus V1.0/ V2.0

Mercury X/XS Bundle

No warranty for damage caused by man / misuse (e.g. resin curing inside the bucket).

6 Months

3D Stainless Steel Funnel

3D Stainless Steel Funnel is a consumable product without warranty

No warranty

Hotend Kit:
Neptune 3 Pro/3 Plus/3 Max/4/4 Pro/4 Plus/4 Max

Entire Hotend Kit

6 Months

Extruder Kit:
Neptune 3 Pro/3 Plus/3 Max /4/4 Pro /4 Plus/4 Max

Entire Extruder Kit

6 Months

STM 32-bit Silent Motherboard:
Neptune 3 Pro/3 Plus/3 Max

Motherboard

12 Months

PEI Magnetic Platform Kit:

Neptune 3 Pro/3 Plus/3 Max

PEI Magnetic Platform Kit is a consumable product without warranty

No warranty

Nozzle Kit:

Neptune 3 Pro/3 Plus/3 Max/4/4 Pro/4 Plus/4 Max

Nozzle Kit  is a consumable product without warranty

No warranty

Cooling Fan Kit:Neptune 3 Pro/3 Plus/3 Max

Including 4010/4015 Blower Fan and 6010 Axial Flow Fan

6 Months

PTFE Tube:
Neptune 3 Pro/3 Plus/3 Max

PTFE Tube is a consumable product without warranty

No warranty

Enclosure

All

12 Months

Rotary Attachment:
PHECDA Laser Engraver

All

12 Months

10W/20W Air Assist:

PHECDA Laser Engraver

All

12 Months

Enclosure:

PHECDA Laser Engraver

All

12 Months

Honeycomb Panel:
PHECDA Laser Engraver

Honeycomb Panel is a consumable product without warranty

No warranty

Raisers:

PHECDA Laser Engraver

All

12 Months

Composite Filter:

PHECDA Laser Engraver

Composite Filter is a consumable product without warranty

No warranty

10W/20W Laser Module:

PHECDA Laser Engraver

 

All

12 Months

Window Mirror:

PHECDA Laser Engraver

Window Mirror is a consumable product without warranty

No warranty

20W Adapter:

PHECDA Laser Engraver

All

12 Months

2. Warranty Rules for Laser Head and Tube

A. Laser Head WarrantyRules:
  The rate of laser power drop is related to the frequency of use, working hours, and working environment.

B. 
Laser Tube Warranty Rules:

a). If the laser tube is found to be damaged during the first unpacking inspection, after-sales warranty service can be provided normally;

b). During the warranty period, if the laser tube cannot emit light normally, but no obvious appearance defects are found, after-sales warranty services can be provided normally;

c). During the warranty period, if the laser tube has any appearance cracks (including but not limited to cracks caused by improper handling or cracks caused by freezing temperatures), after-sales warranty services can't be provided normally.

 

3. Warranty Forfeiture

The following Conditions Are Not Covered Under Warranty:
A. Products without sufficient proof of purchase
B. Lost or stolen products
C. Items that have expired their warranty period
D. Non-quality-related issues (after 30 days of purchase)
E. Free products
F. Repairs through 3rd parties
G. Damage from outside sources
H. Damage from misuse of products (including, but not limited to: falls, extreme temperatures, water, and operating devices improperly)
I. Purchases from illegitimate resourcesor second-handed parties
J. Normal discoloration, wear, or consumption during product use.

 

Return & Refund Policy

1. For Unwanted Items
*This clause does not apply to Pre-owned & Refurbished items.

If the Elegoo product that you purchased does not meet your satisfaction but was not confirmed defective by certified Elegoo technicians, we call such product as “unwanted product”.

 

You may return the unwanted product to Elegoo for a full refund within 14 days or replacement within 30 days of the delivery date unless otherwise specified in the products’ listing on our website, on the receipt, or packing slip. You are responsible for the shipping fees. Beyond the end of those 14 days, refunds for unwanted products are not available, and beyond 30 days, refunds and exchanges for unwanted products are not available.

 

Unwanted Issue

 

Items

Responsibility of Return Shipping Charges

Refund

Exchange

Within 14 Days

Customer

Within 30 Days

×

Customer

Within Warranty

×

×

×

 

Important: To avoid any delay or denial of processing your refund and exchange request, please verify that your returning product satisfies all of our following inspection criteria.

 

The product for refund and exchange must be:
A. In new and unused condition (Free from damages of any type, including, but not limited to dents, scratches, cracks, abuse, and defacement);
B. Complete with all parts & accessories included and all original tags and labels attached;

 

For your own benefit, we recommend that you use a traceable carrier that can provide you with the delivery confirmation to ship your Product for refund back to the location instructed in the RMA authorization. Elegoo shall not be responsible for any loss or damage to the returning product caused in transit.

 

The returning product will be thoroughly inspected by Elegoo when received and a decision will be made whether the inspection criteria are met. If your returning product fails to satisfy the inspection criteria and has been shipped to Elegoo, your non-conforming product for refund or exchange will be rejected or subject to a restocking fee of up to 15% at Elegoo’s sole discretion.

 

After the 14-day refund/30-day exchange window has expired, your only recourse regarding the products is through our warranty.

2. For Quality-Related Items
*This clause does not apply to Pre-owned & Refurbished items.

 A. Product is defective when you receive it, within 14days of delivery, you can return defective items to Elegoo and get a full refund or replacement, and Elegoo is responsible for return shipping charges. Or you can ask Elegoo to repair defective items, and Elegoo is responsible for repair fees.

B. Beyond the 14days but within warranty, a full refund and replacement are not available, but repair is acceptable. Elegoo is responsible for repair fees.

C. Out of warranty, Elegoo will provide free technical support, if the parts need to be replaced, the customer is responsible for the repair fees, which means the customer needs to purchase the parts and bear the freight.

Quality-Related Issue

 

Items

Responsibility of Fees

Refund

Replace

Repair

Return Shipping Charges

Repair Fees

Within 14 Days

Elegoo

Elegoo

Within Warranty

×

×

×

Elegoo

Out of Warranty

×

×

×

Customer

 

Important: To avoid any delay or denial of processing your refund and replacement request, please verify that the returning product must be with all parts & accessories included and all original tags and labels attached and in the original box (generic boxes will be rejected).

3. Process After Returning Product

After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least 7 days from the receipt of your item to process your return. We will notify you by email when your return has been processed and move to the next warranty process, refund you the payment via Paypal, or send a new replacement to you.

 

Contact Us

Regarding product issues, please don't hesitate to contact us at the customer service channels below to acquire technical support, refund or exchange.

  1. For 3D printer technical support: 3dp@elegoo.com
  2. For laser engraver technical support: lec@elegoo.com
  3. For order issues, unwanted item refunds, or returns: info@elegoo.com
  4. For STEM kits, robots technical support: service@elegoo.com

When contacting our customer service team, the buyer must provide sufficient proof of purchase (the order number from online purchases made through ELEGOO, Amazon, or other ELEGOO's authorized resellers), tell us which product you purchased, and describe the problem as clearly as possible through text, images or short videos. This will help our team to process your inquiries and help you solve the problems more efficiently.

 

⚠Shipment Tips!

*[United Kingdom] Due to high transportation costs, some preowned products (good used/for parts only/damaged) will not support delivery to Scottish Highlands, Scottish Islands, and Northern Ireland.
*[Europe]
A: Generally, the preowned product is available in the 27 member countries of the European Union. However, please note that five countries, namely Bulgaria, Cyprus, Finland, Malta, and Sweden, may not support delivery. For specific information, please refer to the checkout page.
B: Due to high transportation costs, some preowned products (Good used/Damaged for fix up/Damaged) will only be delivered to Germany. It is shown on the product page as shipped from "DE".

Condition Notes for Pre-owned Machines:

  • New/ Open-box -> The item is in "like new" condition, never used or assembled. It returned due to buyer's remorse or a fulfillment error. It may show signs of repackaging due to our inspection service, which includes opening the box, taking photos, recording the serial number, and classifying its condition. The item is sealed and packaged in its original factory condition, with all original factory parts and accessories present and inspected to be in new or like-new condition.
  • Good used -> This item has been inspected, cleaned, and repaired to full working order and is in overall good condition. It will show aesthetic signs of wear, tears, and scratches(especially on the Tank/Lid). The item may be repackaged.
    *Please note that this is a used unit, NOT REFURBISHED.
  • Damaged for fix up -> The unit has functionality issues, such as a bad LCD, and requires fix-up and touch-up to become fully functional. It typically shows signs of wear, tears, and aesthetic issues such as scratches, dents, and cracks. The unit powers on but may be missing one or all minor parts, hardware, or accessories. Customers may need to purchase up to two units from us to create one functional unit. This is an excellent option for experienced DIY experts looking for fix-up projects.
  • Damaged -> The unit is most likely to have damaged mainboards and does not power on. The cost of fully restoring it would exceed its value as spare parts.
*FEP Sheets-> Users WILL need to replace FEP if the initial one is damaged.

    FAQs

    How long does delivery take after shipping?

    1. Normal Product: 3-7 workdays for delivery

    2. Pre-owned Product: 4-8 workdays for delivery

    3. Pre-order Product: We will ship the product according to the estimated delivery time on the page, after shipment, it takes 3-7 workdays for delivery.

    What countries do you ship to?

    Click to view available countries

    Do you offer free shipping service?

    Click to view shipping Fees.

    Can I change the delivery address of my package after it has been shipped out?

    Unfortunately, we cannot change the shipment once the product is shipped.

     
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